Job Description
About The Opportunity Working as an integral part of the Employment and Future Skills Department, Reporting to the Team Leader, this position is responsible for full program coordination. The incumbent creates program budget binders and keeps them updated regularly, and ensures all program costs are coded correctly. This position is responsible for working one-on-one with students on a daily basis, identifying training needs, determining optimal programs for each individual student, checking in with the Health and Wellness Counsellor regarding students in their program, communicating any updates/changes regarding student supports, and providing resource contacts to students in need. With knowledge of resources available, the incumbent ascertains student eligibility for programs. This position coordinates all components of the TTC programs i.e., culture training, safety training, technical training, and job readiness. The Program Officer works with other team members to support each student with any barriers to training i.e. housing, transportation, etc. The incumbent has excellent time management, organizational, coordination and presentation skills. This position also requires excellent interpersonal and written communication skills and exceptional customer service. S/he operates at a high level of interaction with students/co-workers/stakeholders/management, responding with courtesy, tact and diplomacy. Uses sound judgment to make decisions and works well independently requiring minimal supervision. Proficiency in Microsoft Excel and data entry is essential. What You Bring Combination of education and experience. Professional, adaptable communication style with strong interpersonal skills. High level of emotional intelligence, patience, and integrity. Abie to maintain composure in high-pressure situations. Resourceful and organized, with excellent time management skills. Able to communicate effectively both verbally and written. Maintains the highest degree of confidentiality. Team-oriented and collaborative with a positive and professional demeanor. Salary: $ 28.54 - $ 31.84 per hour, plus a comprehensive benefits program Why Work With Us As a dynamic community organization, we understand the importance of employing enthusiastic and talented people to work together. We know that our future strength and growth is very much dependent on our key resources – our people. With a variety of programs and services, we offer career paths that fit many areas of expertise, backgrounds, and interests. Along with competitive compensation and benefits, we offer excellent training and development opportunities within an environment that values diversity through the respect and appreciation of each person for their individual attributes.