Job Description
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!What you will be doingPRIMARY DUTIES AND RESPONSIBILITIES:Manage the existing team for operations related to Specialty Services Programs Direct the efforts of the team developing project plans for the business owner and manage the financials of the department in conjunction with the finance and respective client; including reporting of budgets to Senior Director. Responsible for the day to day management of the client Participate in strategic and tactical planning sessions Make recommendations in the development of long-term strategies Present strategic and operational plans for the development of key business units, continued company growth and profitability Undertake the primary role in establishing/assigning appropriate account management implementation Assess and develop improvement plans for the Specialty Services management & operations In conjunction with Senior Director and other department leads - proposal writing, contracting, client presentations, and pricing Establish Business Plans, objectives and implementation strategies for integrated programs operating in the Specialty Services, including process flows, organizational structure, budgeting, resource allocation, and productivity tracking and improvements. Responsible for Talent Management, Motivating Teams and Career Development Strategies Responsible to report all Adverse Events to the assigned units/departments Performs related duties as assigned. What your background should look likeEXPERIENCE AND EDUCATIONAL REQUIREMENTS:University degree in applicable field; Requires broad knowledge and training in the fields of business administration, accountancy, sales, marketing, or similar vocations Requires a minimum Seven (7) years of experience with at least 5 years in a progressive management role A minimum experience in the pharmaceutical industry is required General knowledge of reimbursement, patient assistance programs, database elements and functionality; operational policies and processes Understand the technology’s direction, trends and strategic business impact on key client initiatives Dynamic leader who can energize multidiscipline work teams to learn and apply new skills and /or techniques to respond to the business needs Knowledge of full service call center programs an asset MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS: Ability to interpret financial data and manage a budget Strong customer/client management background Exceptional project management skills with experience in organizing, planning and executing projects from vision through implementation Good Analytical, conceptual and problem solving skills with demonstrated track record in new concept development for various projects The ability to manage multiple tasks along a parallel process Critical thinking skills, creative and innovative solutions to internal or external client needs Strong industry and company business knowledge Strategic thinker with long term planning experience Ability to communicate effectively both orally and in writing and in both French and English Possess strong interpersonal and leadership skills, be able to develop and grow talent Strong organization agility, be able to manage team through change and lead by example Ability to proficiently use computer and good knowledge of Microsoft Office Strong analytical and mathematical skills Strong business acumen competency What Cencora offersWe provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.ScheduleFull timeOur team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!What you will be doingPRIMARY DUTIES AND RESPONSIBILITIES:Manage the existing team for operations related to Specialty Services Programs Direct the efforts of the team developing project plans for the business owner and manage the financials of the department in conjunction with the finance and respective client; including reporting of budgets to Senior Director. Responsible for the day to day management of the client Participate in strategic and tactical planning sessions Make recommendations in the development of long-term strategies Present strategic and operational plans for the development of key business units, continued company growth and profitability Undertake the primary role in establishing/assigning appropriate account management implementation Assess and develop improvement plans for the Specialty Services management & operations In conjunction with Senior Director and other department leads - proposal writing, contracting, client presentations, and pricing Establish Business Plans, objectives and implementation strategies for integrated programs operating in the Specialty Services, including process flows, organizational structure, budgeting, resource allocation, and productivity tracking and improvements. Responsible for Talent Management, Motivating Teams and Career Development Strategies Responsible to report all Adverse Events to the assigned units/departments Performs related duties as assigned. What your background should look likeEXPERIENCE AND EDUCATIONAL REQUIREMENTS:University degree in applicable field; Requires broad knowledge and training in the fields of business administration, accountancy, sales, marketing, or similar vocations Requires a minimum Seven (7) years of experience with at least 5 years in a progressive management role A minimum experience in the pharmaceutical industry is required General knowledge of reimbursement, patient assistance programs, database elements and functionality; operational policies and processes Understand the technology’s direction, trends and strategic business impact on key client initiatives Dynamic leader who can energize multidiscipline work teams to learn and apply new skills and /or techniques to respond to the business needs Knowledge of full service call center programs an asset MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS: Ability to interpret financial data and manage a budget Strong customer/client management background Exceptional project management skills with experience in organizing, planning and executing projects from vision through implementation Good Analytical, conceptual and problem solving skills with demonstrated track record in new concept development for various projects The ability to manage multiple tasks along a parallel process Strong Decision making capabilities Critical thinking skills, creative and innovative solutions to internal or external client needs Strong industry and company business knowledge Strategic thinker with long term planning experience Ability to communicate effectively both orally and in writing and in both French and English Possess strong interpersonal and leadership skills, be able to develop and grow talent Strong organization agility, be able to manage team through change and lead by example Ability to proficiently use computer and good knowledge of Microsoft Office Strong analytical and mathematical skills Strong business acumen competency What Cencora offersWe provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.ScheduleFull time Affiliated Companies:Affiliated Companies: Innomar StrategiesEqual Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returnedAccessibility PolicyCencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.About UsCencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them.We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.Job ScamsRecruitment scams are on the rise and the intent is to target individuals looking for employment opportunities. To protect yourself, we urge you to be vigilant and follow these guidelines. 1.) Research the Company: Thoroughly research any company before applying or sharing personal information, check their website, read reviews, and verify their legitimacy. 2.) Be Wary of Unrealistic Promises: Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on Cencora.com/careers 3.) Guard Your Personal Information: Only share sensitive information after vetting the employer’s credibility. Avoid sharing your Social Security number, bank account details, or identification documents during the application process. Cencora does not request this information as part of the employment application. 4.) Avoid Upfront Payments: Legitimate employers do not require payment during the hiring process. Be suspicious if you are asked to pay for training materials, processing fees, or background checks before securing a job offer. Cencora will never ask you for payment information during the hiring or onboarding process. 5.) Verify Communication Channels: Scammers often use free email services or chat platforms without providing an official company contact information. Cencora recruiters will have an email address ending in @cencora.com, @alliance-healthcare.net, @alliance-healthcare.co.uk, alliance-healthcare.fr or alliance-healthcare.ro Remember to stay vigilant and informed about common scam tactics to reduce the risk of falling victim to fraudulent employment schemes.