Job Description
Program Coordinator - Aquatics & Recreation (12 month contract)
98 Woodridge Crescent, Nepean, ON K2B 7T1, Canada Req #236
Wednesday, June 19, 2024
Ferguslea Properties is the proud owner and operator of Accora Village, Canada’s largest privately owned rental community. Accora Village is comprised of over 2,400 homes and over 9,000 residents in the west-end of Ottawa. The community is 150 acres of tree lined streets, ideal for people interested in an active and healthy lifestyle.Ferguslea Properties is committed to providing our residents and community with a best-in-class experience.
Reporting to the Customer Experience Manager, the Program Coordinator for Aquatics & Recreation is responsible for the safe operation Recreation and Aquatic operations. The Program Coordinator for Aquatics & Recreation will implement programs and services to attract and retain target demographics to the Accora Village community and generate revenue. The Program Coordinator for Aquatics & Recreation will act as the main point of contact for Lifeguards, Swim Instructors and Recreation Instructors and will train, schedule and supervise staff.
This is full-time, contract position that is anticipated to run from July 2024 to August 2025.
RESPONSIBILITIES:
The Program Coordinator for Aquatics & Recreation is a key leader in the Recreation Department and key responsibilities include:
- Ensuring recreation and aquatic programs are implemented according to relevant legislation, policies and procedures.
- Reporting Recreation and Aquatic program results and pro-actively introducing programs and services to improve financial performance of the Recreation Centre.
- Assisting in the development of recreation program framework to promote an active and engaged community and attract and retain our target demographics.
- Auditing programs and services, soliciting feedback and implementing quality improvement strategies as required.
- Promoting Recreation and Aquatic Programs and services and providing content for community newsletters, our resident website portal, and community display boards.
- Contributing to a cohesive team and promote a positive work environment.
- Modeling and ensuring the Recreation and Aquatic team is providing exceptional Customer Service.
- Providing advice, guidance and sharing expertise to improve program quality, and promote professional development of the team.
- Promoting a healthy and safe work environment
- Participating in corporate events and activities designed to foster connection with and among residents, employee groups, along with external stakeholders and community partners.
AUTHORITY:
- Set position descriptions, hires direct reports and supervises their work
- Completes Quarterly progress reviews & annual performance reviews for their direct reports
- Recommends to Customer Experience Manger annual employee progression increases and bonuses for direct reports
- Contributes to the development of annual divisional operating priorities and plans
- Contributes to development of divisional operation budget
- Authorizes expenditures and enters contracts in accordance with the Ferguslea’s policy.
SKILLS AND KNOWLEDGE:
- Post-secondary education in Business, Recreation, Hospitality or related field
- 5 years’ experience in the Recreation and Aquatic field or equivalent and minimum of 3 years’ supervisory experience
- Proven ability to build relationships with internal and external stakeholders
- Understanding of change management strategies and experience leading a team through change
- Expertise in generating revenue through delivery of programs and services.
- Proven ability to create and lead high-performing team
WORKING CONDITIONS:
- Extended periods at a computer may be required at times.
- Working in a busy office environment with frequent interruptions.
- Occasional overtime may be required to meet deadlines.
- Manual dexterity required to use desktop computer and peripherals.
- Physical effort is minimal.
- Travel is minimal. May be required to attend special events.
When you join Ferguslea Properties in this role, you gain access to:
- 10 Paid Personal Emergency Leave days
- Free health & wellness initiatives
- Employee Assistance Program
- Use of our recreation centre, fitness amenities, and related programming
- Community Involvement & philanthropy opportunities
- Educational Support programs
- Regular Employee engagement opportunities
- Free parking
- Opportunities to attend Hockey, football, soccer games & concerts
- Room for advancement & internal promotions
- Paid training & development opportunities
We review and assess all applications and will contact candidates whose background and experience most closely fit the needs of the position.
- 98 Woodridge Crescent, Nepean, ON K2B 7T1, Canada