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Job Description
Product Owner - Card Payments
We at FinSANA are seeking a highly skilled and experienced Product Owner to join our dynamic team, reporting directly to the Director of Global Payments. The successful candidate will play a key role in shaping strategic initiatives that facilitates our overall portfolio of payment solutions.RESPONSIBILITIES
- Act as Product Owner (PO according to Scrum/Agile methodology) for all Card payment related projects.
- Be a key member in designing, co-owning, delivering card payment initiatives road map.
- Act as a “bridge” between Business stakeholders, Software development, Financial Operations and most importantly, the customer.
- Key areas of focus for this role (not exclusive):
- Vision and Product strategy alignment for Card payment technology
- Customer experience definition (UX/UI)
- Prioritization and Road map management
- Ownership of backlog items
- Adaptability to continuous engagement and learning.
- Feature design and exploration: Lead the charge in identifying & prioritising new product features backed by clear market research and data analysis.
- Cross Functional Collaboration: Bridge the gap between departments, fostering seamless communication and collaboration across all teams.
- Road Map commitments: Own and drive product road map related to Card payments, ensuring alignent with departmental objectives.
- Backlog management: Curate and prioritize our product backlog based on Business Unit needs and priorities to their clients.
- Stakeholder engagement: Effectively communicate product goals and updates to internal teams and stakeholders.
- Quality assurance: Stand in as the end user, during Quality Assurance efforts to ensure customer satisfaction for the card payment products embedded in our technology.
- Reporting: Establish and maintain Key Performance Indicator reports (daily/weekly) specific to all Card payments products (payments, gift/rewards and loyalty) across all brands.
QUALIFICATIONS
- Good knowledge of third-party payment processor functions and processes
- Comfortable working with ERP- Accounting softwareGood knowledge of bank account reconciliation processes
- Some understanding of Loan servicing industry
- Bachelor’s degree (Accounting) or equivalent combination of education and relevant industry experience
- Min of 5 years experience in the field of Bank and or card processing (gift, loyalty and rewards and payments).
- Excellent communication skills
- Excellent computer skills
- Attention to detail
- Able to work independently or as part of a team.
- Good analytical & accounting abilities
- Knowledge of accounting (industry practices)
- Good understanding of Microsoft suite of applications (MS Word, Excel, PowerPoint, Outlook, Teams).
WHY JOIN US?
- Paid personal/sick days + paid time off.
- Accessible location – short walk from Metro De La Savane
- Health, Dental, Life Insurance for you and your family
- Work-life balance.
- Casual dress code
- Beverages and snacks
- Employee Referral Program
- RRSP Matching Contributions Program