Job Description
Who we are: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.UST is a mission-driven group of over 39,000+ practical problem solvers and creative thinkers in over 30+ countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live. With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world. Visit us at UST.com.You Are: The Process re-engineering execution squad is a team focused on setting the definition for process re-engineering, process mining, and tracking/measurement of benefits. This team will also be hands-on with the marquee programs, support other teams with specialty skills/tooling, and track the progress overall.The Opportunity:Build the overall firm discipline around process improvement.Partner with various internal stakeholders to provide business analysis support and consulting for modem process improvement tooling.Work in partnership with technology and business teams to understand existing processes and develop appropriate solutions, keeping in mind any dependencies and end-to-end process impacts.Manage marquee programs as prioritized by our sponsors/stakeholders.Liaise with other process improvement teams to help design and implement redesigned processes and tools.What you need:7+ years of experience in Financial Services particularly with technology, or operations experienceGeneral knowledge of process improvement frameworks (Lean, Value Stream Mapping) and or exposure to process management and automation tooling (UIPath)Strong executive presence with the ability to interact with a wide range of senior stakeholders across the firm.Strong interpersonal and communication skills with the ability to build relationships with stakeholders across the organization.Ability to gather and synthesize information from multiple stakeholder groups (including end users) to enable decision-making (background in program management a plus)Strong Excel and PowerPoint skills to assist with data analysis and building presentations for senior management.Strong analytical and problem-solving skills, with the ability to take a problem statement and solve it with a set of clear and concise business rules.Bonus points if:You have a background in program managementCompensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. As required by local law, UST provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York City, or Washington as set forth below.Role Location: On-site in Montreal Canada at least 3x week What we believe:We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone to champion diversity and inclusion and to place people at the center of everything we do. Humility: We will listen, learn, be empathetic, and help selflessly in our interactions with everyone.Humanity: Through business, we will better the lives of those less fortunate than ourselves.Integrity: We honor our commitments and act with responsibility in all our relationships.Equal Employment Opportunity StatementUST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.