Job Description
Company Background
Donald’s Fine Foods is a family-owned business and has operated for over 30 years. We are a specialty meat manufacturer spanning six sites in British Columbia, Alberta and Saskatchewan.
Job Description
The position of Plant Manager will oversee all daily operations of the site inclusive of production manufacturing, maintenance, warehousing, transportation fleet management and export processing ensuring the adherence to applicable policies and procedures. The incumbent will develop and adhere to defined processes that maximize stewardship, team development, safety, quality and productivity. This role will be a member of the operations leadership team and must adhere to the values of the organization when making decisions and solving problems. As a senior leader in the organization, the plant manager must encourage employee follow-ship and be an example of the culture that defines Donald’s Fine Foods. Our customers are at the core of all we do and the plant manager must exhibit a propensity to meet customer expectation without compromising safety, quality, compliance requirements, and unnecessary waste.
Critical Objectives
- Lead and engage all site employees and management team to fulfill company goals
- Develop business plans consistent with company strategy
- Assure effective costs without compromising safety, quality, and service
- Maintain a strong customer service relationship with customers
- Engage and effectively manage union, supplier, and contractor relationships
- Uphold company policies, procedures, and all food safety requirement
- Ensure safety of all personnel in facility
- Maintain facility infrastructure standards consistent with company image
- Responsiveness to customer fulfillment and satisfaction
- Food safety programs compliance
Responsibilities
Safety
· Provide and maintain a safe working environment for all employees and contractors
· Compliance with all WorkSafe and Occupational Health and Safety regulations
· Guide team towards achieving zero lost time and medical aid incidents
Food Safety
· Enforce HACCP/CFIA and food safety regulations
· Collaborate CFIA officials to promote cooperative working relations
· Ensure sanitation department is keeping the site ready for operation
· Lead team always being audit ready for BRC, Customers or Suppliers
Leadership
· Exemplify honesty, integrity, quality and trust
· Develop a robust employee and team development and succession plans
· Maintain engaged employee relations
· Ensure all daily, weekly and monthly site communication forums are conducted routinely and effectively
· Ensure performance management reviews are timely and constructive
Production Execution
· Oversee execution of all manufacturing, warehousing, DSD, maintenance, processes
· Maintain a cost-effective manpower plan
· Manage annual site costs to lower than inflation
· Validate execution of all routine, preventative and predictive maintenance tasks
· Fulfill production orders on-time and in full
· Ensure yields are managed while not affecting product quality
Quality
· Provide necessary feedback and direction to primary processing team to ensure customer satisfaction by shipping to appropriate specifications
· Ensure product specifications are current and strictly enforced
Continuous Improvement
· Support 5s facility
· Reduce four waste streams – Time; Capital; Process; Inventory
· Leverage Root Cause Analysis/Process Analytics/Lean Problem Solving
· Establish and manage a culture of continuous improvement through KPIs
Innovation
Facilitate the innovation process, from concept to commercialization
Benchmark industry best practices, processing trends, and equipment
· Increase plant capabilities to match sales strategy
· Ensure proper documentation of new product innovation
Cost
· Continuously reengineer processes without impacting quality and safety
· Manage capital spend to on-time, on budget, and defined benefits criteria
Customer
· Participate as needed in quarterly customer reviews
· Liaise with customer representatives
· Support sales growth
Critical KPIs
· Cost-$/kg
· Customer complaints, claims, cost and satisfaction
· CFIA/HACCP/BRC Audits
· Turnover/Absenteeism
· Downtime
· Waste Reduction/Yield Improvement
· Union Relations
· Warehouse Utility
· Cases/Man-hour
· Truck & Trailer Utilization
· Total Delivered Cost
· Inventory Accuracy
· Order Fulfillment
Position Requirements
- 15+ years managerial/leadership experience as a logistics/manufacturing site manager
- Knowledge of and competent in business and management principles (budgeting, strategic planning, resource allocation and human resources)
- Familiarity with industry standard equipment and technical expertise
- Knowledgeable of safety, quality, productivity, demand creation, inventory and stewardship processes
- Working knowledge of office and business IS systems
- Ability to create accountability and to lead by example
- Strong team building, decision-making and people management skills
- Degree in Business Management; Food Science; Engineering or related field
- Legally eligible to work in Canada
Position Skills
- Effective Communication Skills
- Collaborative Leadership and Interpersonal Skills
- Critical-Thinking Skills
- Organizational Planning Skills
- Analytical based Problem-Solving Skills
- Computer/System literacy - Microsoft Office; Inventory/Planning/Scheduling Software