Job Description
About the job Part Time Contract Senior UX Researcher
illumin is a leading technology company that provides marketers with a one-stop solution for omnichannel digital advertising with best-of-category return on advertising spend. Our journey automation technology, illumin, offers planning, buying and real-time intelligence from one platform. With proprietary Artificial Intelligence, illumin brings unique programmatic capabilities to close the gap between advertising planning and execution. illumin is headquartered in Toronto with offices throughout Canada, the U.S., Europe, and Latin America. For more information, visit illumin.com and check out our Life @ illumin video here !
Position Overview:
We are seeking a highly skilled and experienced Senior UX Researcher to join our dynamic team in Toronto, Ontario. As a Senior UX Researcher, you will play a key role in shaping the user experience strategy for our products and services. You will lead and conduct research activities, providing valuable insights that inform design decisions and enhance the overall usability of our offerings.
What You Will Do:
- Research Strategy: Develop and execute a comprehensive UX research strategy aligned with business goals and user needs.
- User Interviews: Plan, conduct, and analyze user interviews to gain deep insights into user behaviors, pain points, and preferences
- Usability Testing: Lead usability testing sessions, collect and analyze data, and provide actionable recommendations for improving product usability.
- Surveys and Questionnaires: Design and implement surveys and questionnaires to gather quantitative data on user satisfaction and preferences
- Competitive Analysis: Stay abreast of industry trends and conduct competitive analyses to identify opportunities for innovation in user experience.
- Collaboration: Work closely with cross-functional teams including designers, product managers, and developers to ensure a user-centered design approach throughout the product development lifecycle.
- Persona Development: Create and maintain user personas to guide design decisions and ensure a user-centric focus.
- Accessibility: Advocate for accessibility in design and conduct research to ensure products meet diverse user needs.
- Data Synthesis: Synthesize research findings into clear, actionable insights and communicate them effectively to stakeholders.
What You Will Need:
- Education: Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Design, or a relevant experience
- Experience: Minimum of 5 years of experience in UX research, with a proven track record of leading successful research initiatives.
- Methodologies: Proficiency in a wide range of qualitative and quantitative research methodologies, including user interviews, usability testing, surveys, and analytics.
- SQL Experience: Familiarity with SQL for data extraction and analysis.
- Tools: Experience with industry-standard UX research tools and software.
- Communication: Strong verbal and written communication skills, with the ability to present complex research findings in a clear and compelling manner.
- Collaboration: Proven ability to work collaboratively in a cross-functional team environment.
- Adaptability: Ability to thrive in a fast-paced, dynamic work environment and adapt to evolving project requirements.
- Portfolio: A strong portfolio showcasing past UX research projects and the impact on product development.
What You Will Get:
- An inspiring and family-focused culture with offices around the world
- A competitive compensation package
- Comprehensive health and dental benefits including life and disability insurance
- Generous parental leave benefits with a top-up plan
- Time with our executive coach and Chief Empowerment Officer to assist in your growth and professional development
- Participation in our Employee Recognition Awards program
- An annual education and learning stipend
- Corporate rates and perks including fitness membership discounts
- Embrace and promote our company values: Ignite, Flow, Soar, Grow
GREAT PLACE TO WORK
illumin is certified as a Great Place to Work after a thorough and independent analysis conducted by @Great Place to Work Canada. This certification is based on direct feedback from employees, provided as part of an extensive and anonymous survey about the workplace experience. Check out our website here.
DISCLAIMER
This description has been designed to indicate the general nature and level of work performed by the employee within this position. However, the actual responsibilities, duties, qualifications, and experience may vary. The Employee may perform other related duties as required to meet the ongoing needs of the organization. Information contained in this job posting/description is subject to change.
GREAT PLACE TO WORK
illumin is certified as a Great Place to Work after a thorough and independent analysis conducted by @Great Place to Work Canada. This certification is based on direct feedback from employees, provided as part of an extensive and anonymous survey about the workplace experience. Check out our website here.
DISCLAIMER
This description has been designed to indicate the general nature and level of work performed by the employee within this position. However, the actual responsibilities, duties, qualifications, and experience may vary. The Employee may perform other related duties as required to meet the ongoing needs of the organization. Information contained in this job posting/description is subject to change.
DIVERSITY, INCLUSION & EQUAL EMPLOYMENT OPPORTUNITIES
illumin is committed to the principle of equal employment opportunity for all our people and to providing a work environment free of discrimination and harassment. We expect and require the cooperation of all our people in maintaining an environment with mutual respect by and for all our employees and applicants.
All employment decisions at illumin are based on business needs, job requirements and individual qualifications, without regard to race, colour, ancestry, creed (religion), place of origin, ethnic origin, citizenship, sex (including pregnancy, gender identity), sexual orientation, age, marital status, family status, political belief, physical or mental disability, receipt of public assistance, or irrelevant record of the offence.
illumin provides accommodations for individuals with disabilities. If you require accommodation, please contact us by e-mail at TalentAcquisition@illumin.com. This ensures that the appropriate accommodations are in place during the recruitment and selection process and before you begin your journey with us.
Let us know what we can do to help you be successful during your recruitment experience at illumin.