Job Description
Radiant offers a complete range of industry-leading transportation and warehousing solutions to businesses around the globe by leveraging our extensive network of carrier partners across all modes. Radiant provides customized logistics solutions that create value and increase profitability for our customers.Radiant Canada is a learning environment in which passion, dedication and a commitment to getting the job done are valued. That’s what being on our team is all about. It’s where you can gain valuable skills and experience, which also helps Radiant grow. If this sounds like the kind of company you are looking for, we would love to hear from you!We are currently looking for an Operations Training Manager to join Radiant and be part of our dynamic team.LOCATION: Work on-site at the following Radiant locations:12480 & 12490 Coleraine Drive, Bolton, Ontario398 Railside Drive, Brampton, ON1280 Courtneypark Drive East, Mississauga, ONTravel to above locations: 75%. Position requires a flexible schedule with some remote work available. Must have a car and a valid driver's license.What You’ll Do:Review / create detailed documentation / SOP’s (standard operating procedures) / work instructions / etc. of warehouse processes by evaluating current WMS (Warehouse Management System) related tasks and other warehouse operations tasks with key stakeholders.Document and maintain customer specific procedures and work instructions for both new and existing customers.Incorporate all GMP, regulatory and customer safety guidelines into business processes.Ensure document control standards are in place and maintained.Identify any inefficiencies, procedural bottlenecks and opportunities for process improvement.Collaborate with cross-functional teams to implement corrective actions and continuous business process improvement initiatives.Conduct needs and gap analyses to assess and determine training requirements. Create training plans and schedules.Using a variety of training methods, develop, coordinate and conduct job-specific training for warehouse staff. This includes onboarding of new employees, and conducting training to improve the skills, productivity and quality of work for all employees.Assess the effectiveness of the training to ensure the training initiatives / programs are aligned with business goals and the duties assigned to the employee.Other duties and assignments as required.What You Bring to the Role:College Diploma / University Degree in Business, Logistics, or related discipline.Minimum 5 years’ experience in process documentation in Supply Chain and Logistics.Experience in developing and delivering training programs.Experience with Lean and / or Six Sigma tools and methodologies or similar is an asset.Proficient in Microsoft Office i.e. Word, Outlook, Excel, PowerPoint, etc.Knowledge of warehouse management software, i.e., Korber WMS, HighJump.Strong presentation and interpersonal skills with the ability to communicate clearly and effectively in verbal and written form.Dedicated commitment to providing superior, timely internal and external customer service.Analytical and detail-oriented.Work well under pressure in a time sensitive environment.Must have a valid class G driver’s license in good standing.Ability to travel within GTA (75%).Must be available to work any shift schedule as required.Perks You’ll Get:Health, Dental, Vision, Life and Disability insuranceRRSP Contribution MatchingLearning & Development OpportunitiesAccess to an Employee Assistance Program for services including counseling, financial and legal consultationWellness ProgramSafety Shoe AllowanceA Supportive and Positive Work EnvironmentThe Fine Print:Radiant is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available on request for candidates taking part in all aspects of the selection process.We thank all candidates for applying, however, only those candidates selected for an interview will be contacted.