Job Description
PRIVACY NOTICE FOR CALIFORNIA RESIDENT APPLICANTS
Waste Connections does not “sell” or “Share your personal information as we understand those terms to be defined by the CCPA, the CPRA and their respective implementing regulations.
If you have any questions or comments about this notice, our Privacy Policy for California Job Applicants, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under the CCPA and CPRA, please contact us through the
PRIVACY REQUEST FORM
privacyinfo@wasteconnections.com
or call our toll-free number at (844) 858-2240.
Are you a Servant Leader? Are you ready to take the next step on your career? If you answered yes, then we want to speak with you.
Waste Connections of Canada
is a leader in non-hazardous solid waste management in North America is looking for a
Route
Supervisor/Operations
Supervisor
to support our team in
London, Ontario
. We are looking for an innovative, creative and proactive individual capable of creating change and driving results. Your success in this role is dependent on how hard you work, how well you communicate and your ability to lead.
Description
:
As a
Route Supervisor
you will be responsible to monitor all aspects of assigned collections crew to achieve safety, service and productivity metrics are being met.
Essential Duties and Responsibilities
At the forefront of each day maintain safety awareness, coaching & training in order to minimize accidents & injuries
Observe and coach staff to ensure that they provide excellent safe efficient service on each assigned collection route/area.
Responsible to oversee all aspects of day to day operations for Commercial and Residential Waste with Rear Load/ASL Routes and Employees. This includes payroll confirmation, drive Cam review & fitness for duty.
Resolve customer complaints and follow up to ensure they are resolved.
Monitor collections, breakdowns, any damage complaints, and customer service delivery to ensure no missed streets, calls or customers.
Respond to spills in compliance with company policies and environmental regulations.
What you’ll bring to the table
Excellent customer service skills. Must be able to defuse a situation and deal with upset customers effectively and professionally.
Organized- Able to meet tight timelines.
Good communication skills to uncover issues to seek acceptable solutions and effectively work with other team members, customers (internal and external)
Familiarity with routing, logistics or industry terminology is an asset.
Team player keeping the overall collections as the final daily goal.
Safety training experience.
Must be able to coach, mentor and discipline direct reports.
Previous experience supervising in a unionized environment is an asset.
Nice to have DZ credentials.
What we offer:
Employer matched RRSP contributions.
Training and Career Development & Advancement
programs/opportunities.
A Fun and Friendly work environment.
About Us
Waste Connections is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees.
BUILD TALENT FROM WITHIN
People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. You’ll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future.
Work Hard/Play Hard Culture
Bring your passion to succeed and you’ll quickly discover that great opportunities and people are all around you. We operate a highly decentralized structure, so we look for energetic individuals who can demonstrate individual initiative and creativity and prefer a work hard/play hard team environment and culture.
FOSTERING AN INCLUSIVE CULTURE FOR ALL
At Waste Connections, diversity and inclusion are essential to our success. We hire and empower great, capable people from a wide variety of backgrounds and lead with our values. For more than 20 years, we have maintained a culture of safety, integrity and service to build a great place to work. Our culture is built on taking care of each other and the communities we serve.
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