Job Description
Network Analyst
Typical Day in Role:
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Responsible for working on and managing network incidents and tasks associated with the existing set of network monitoring tools.
• Responsible for overall management of applicable network monitoring tools. This includes supporting the resolution of issues with the network, network devices, firewalls and the production of reports.
• Cross-train and support other members of the team.
• Escalate incidents as required and keep management informed of status on major incidents associated with the network monitoring tools.
• Participate in meetings related to incident management.
• Work with partners, vendors and internal design teams on road mapping and implementing any new network monitoring tools.
• Responsible for administering global networks change management, intake and request queue.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with the company's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.
Candidate Requirements/Must-Have skills:
1. 8+ years of working experience as a Network Analyst
2. 3+ years of hand on technical working experience with networking monitoring tools, such as Algosec (preferred), SevOne, Thousand Eyes, Netscout, Appneta.
3. CCNP certified.
4. 3+ years of experience in working various OS including Linux, Windows.
5. 3+ years of experience in Cloud environments including Azure and Google.
Nice-To-Have Skills:
• Hands-on technical working experience with Cisco networking devices, routers, switches and firewalls.
• Hands-on technical working experience with TCP/IP networking such as routing, switching, security, WAN and data center technologies.
• Exposure to Banking/Telco environment.
Soft Skills:
• Excellent written, presentation, and verbal communication skills to be able to work well with technical peers and business stakeholders at different levels within the organization.
• Strong decision making, forward thinking and creative problem-solving skills to anticipate and respond quickly to technological/market influences.
• Ability to work as part of a team, as well as work independently with minimal direction.
Best vs. Average Candidate:
• Experience with Algosec.
• Results orientated with proven track record of delivering technical implementation projects.
• Self-starter with strong collaboration skills able to work in a team environment or individually.
• Strong technically, highly innovative and enjoys driving continuous improvement.
Education:
• Post-secondary degree in a technical field such as computer science, computer engineering or related IT field required.
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