Job Description
Milawukee Factory Service Centre Manager page is loaded
Milawukee Factory Service Centre Manager
Apply locations Edmonton, Alberta time type Full time posted on Posted 7 Days Ago job requisition id R51423At TTi, people come for the opportunity and stay for the culture!
Job Description Summary
Job Description:
POSITION TITLE: Milwaukee Factory Service Centre Manager
REPORTS TO: National Factory Service Manager
LOCATION: Edmonton, AB
BAND LEVEL: L4
About TTI Canada & Milwaukee
TTI is a world-class leader in design, manufacturing, and marketing of power tools, outdoor power equipment, and floorcare products, as well as hand tools and accessories. Our industry-leading Milwaukee brand offers innovative heavy-duty power tools, accessories, and hand tools that are transforming how we work by delivering quality products with exceptional durability. Our dedication to company-wide innovation has led to our cordless leadership position across all product categories. We are fast, nimble and aggressive, constantly striving to “raise the bar” in everything we set out to do, and actively encouraging those qualities in every one of our employees.
Milwaukee is always in the market for people with the energy, enthusiasm and dedication to enhance our brand. Milwaukee actively promotes a strong corporate culture of respect, ethical integrity and social responsibility. We firmly believe that our people and our culture are the secrets to our success. We recognize your career path is as individual as you are. Whether you are considering joining us early in your career or you have been in the workforce for years, our priority is to help you meet your professional goals. Behind our doors you'll be empowered every day to own it, drive it, and do what it takes to support the biggest brand in the industry. Milwaukee is a place to accelerate your career and explore your potential.
What You Will Do
Maximize branch productivity and manage repair flow ensuring fastest repair times in the industry
Inventory management
Front counter management – engaging customers, providing industry’s best service to all Milwaukee customers
Shipping/Receiving repairs
Provide training and supervision of branch employees
Promote value-added service solutions to Milwaukee customers
Continuously develop and maintain a strong product knowledge
What You Have Done
Must possess effective business communication skills, initiative, and organizational skills
Must possess exceptional leadership and motivation skills
Previous management experience a must
Post secondary education in related field
Customer-focused, results driven
Strong computer skills in Microsoft Office
Strong team-orientation, must also be capable of working independently
Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.