Job Description
About Metergy Solutions Inc. (“Metergy”):
As one of North America’s most experienced submetering providers, we’ve brought turnkey solutions to our clients for over 15 years. We help our customers effectively manage their utility consumption as we supply, install and remotely read electricity, water and thermal submeters. Across all building types, retrofit or new construction, we have the knowledge, equipment and staff to deliver a comprehensive solution from design, to implementation to billing. We are focused on maintaining strong customer relationships and value team collaboration to achieve our goals. For more information about Metergy, please visit us online https://www.metergysolutions.com/
Metergy is a portfolio company of Brookfield Infrastructure. Brookfield is one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors. This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise and global reach.
Our Mission:
Through trustworthy expertise in submetering solutions, we empower our clients to make their buildings more marketable and residents to reduce their energy consumption.
Position Summary
This position is accountable for performing preparation of metering data for billing in a timely manner, in accordance with established processes and guidelines, as well as various provincial electricity programs and policies.
Responsibilities:
- Process metering data and execute the data validation, estimation and edit (VEE) process.
- Review and analyze exception reports from various meter data management systems. Determine and implement appropriate actions to resolve.
- Identify meter data system anomalies or issues for resolution.
- Assist in the development and maintenance of appropriate processes, systems, procedures and standards within the Meter Data Management department.
- Perform set up and configuration of new metering devices within the Meter Data Management system.
- Provide technical and analytical support related to meter data management accountabilities, such as investigation of customer inquiries or complaints and provide support to groups such as Client Management or Revenue Assurance.
- Analyzing and auditing data while resolving any issues with both technical and non-technical resources.
- Administration of Meter Data collection process involving multiple AMR devices and meter technology.
Qualifications:
- Post-secondary education from an accredited college or university and/or prior related work experience, ideally in utility metering or billing.
- Experience working with data collection and/or settlement systems is preferred, but not a must.
- Experience with Oracle suite of products, i.e. CC&B or MDM is preferred, but not a must.
- Strong proficiency with MS Office, specifically MS Excel.
- Strong team player that creates key partnerships between teams.
- Highly motivated, pro-active, a flexible professional with the ability to adapt to a complex and quickly changing environment.
- Ability to analyze and synthesize information for decision making, work independently and solve issues.
- Coordinate and communicate with internal support departments and external vendors/contractor to ensure availability of metered data.
Metergy’s recruitment process includes accommodation for applicants with disabilities. All accommodations will consider the applicant’s accessibility needs due to disability and are available upon request.
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