Job Description
Medical Receptionist (Full-Time/Part-Time)- Skin Vitality Medical Clinic
We are seeking an enthusiastic Medical Receptionist to join our team!
MUST BE AVAILABLE FOR DAYS, EVENINGS AND WEEKENDS.
Skin Vitality Medical Clinic is the #1 Provider of Botox®, Juvéderm®, CoolSculpting®, PRP Hair Restoration, Sculptra®, EMSculpt® and Morpheus 8® in Canada with 13 Locations in Ontario. We have grown 1000% in the last two years, opening 4 new locations in 2022. If it’s growth within a company you are looking for, look no further. Job Description: Skin Vitality Clinic Receptionists assist with daily clinic operations through upholding exceptional customer service standards. This individual must be highly motivated with a passion for excellence and growth.
Job Responsibilities:
- Welcome patients and visitors in person or over the phone, and respond to inquiries promptly
- Schedules appointments efficiently, ensuring patient satisfaction and optimizing treatment room use
- Maintaining appointment schedules, notifying medical staff of patient arrivals and communicating any service delays
- Ensure patient comfort and satisfaction by anticipating patients’ needs, anxieties; answering patients questions, maintaining a welcoming reception area
- Maintain patient accounts by obtaining, recording, and updating and financial information
- Ensure availability of treatment information by filing and retrieving patient records
- Perform opening and closing procedures and protocols
Skills Required:
- Ability to multitask efficiently without compromising positive attitude and high performance standards
- Process payments and communicate effectively with the medical team and patients.
- Provide exceptional customer service with a warm and friendly demeanor
- Possess professional communication skills across every platforms, with an excellent phone manner
- Comfort handling monetary transactions
- Highly motivated with a strong work ethic, able to work effectively in a team.
- Previous medical administrative experience is an asset.
- Completely dependable in all aspects of the role
- Ability to comprehend and retain information regarding services offered.
- Outstanding multitasking skills and quick learner for computer and scheduling systems.
Average Pay Rate: $18 - $20 per hour. Exact compensation may vary based on skills, experience, education, and training.
If you are eager to grow within a company, be part of an incredible team, and believe you are the right fit, please submit your CV. We look forward to hearing from you!