Job Description
Join our dynamic telemedicine team and be part of a revolutionary approach to healthcare! We are a global telemedicine company committed to delivering exceptional patient care through innovative solutions. Our team prides itself on excellence, compassion, and a supportive work environment where your contributions truly matter.
About the Role
Are you an organized and proactive professional with a passion for healthcare? We are looking for a Medical Office Assistant who thrives in a fast-paced, digital-first environment. In this role, you will be a pivotal player in ensuring seamless operations, supporting both our medical staff and patients remotely. This is not your typical medical clinic role; you’ll be part of a cutting-edge telemedicine practice where every interaction happens virtually, making your expertise in administrative tasks and patient communication crucial to our success.
Key Responsibilities
- Patient Interaction: Engage with patients through professional and courteous correspondence.
- Appointment Management: Schedule and manage patient appointments, ensuring efficient use of our digital calendar.
- Administrative Support: Assist patients with forms and necessary paperwork, maintaining accuracy in electronic medical records (EMR).
- Communication: Handle phone calls and inquiries, directing them appropriately and managing patient referrals to specialists.
- Data Management: Ensure compliance with healthcare regulations, handle data entry, and manage the importation of patient information.
- Operational Tasks: Manage billing, insurance claims, and office supplies. Support the team with general office duties and manage the setup of exams/EMG rooms.
Qualifications
- Certification: Medical Office Assistant Certification is essential.
- Experience: Minimum of 2 years as a Medical Office Assistant with proficiency in EMR systems.
- Skills: Strong organizational, multitasking, and communication skills. Detail-oriented with the ability to work independently.
- Compliance: Maintain patient privacy and confidentiality.
- Technical Proficiency: Comfortable using computers and office equipment.
What We Offer
- Competitive Salary: Attractive compensation tailored to your experience and skills.
- Remote Work: Flexibility to work remotely after a 3-month onboarding period.
- Professional Growth: Opportunities for career development and advancement within our innovative telemedicine platform.
- Supportive Culture: A positive, collaborative work environment where teamwork is valued and individual contributions are recognized.
Why Join Us?
At our company, you will play a crucial role in transforming healthcare delivery. If you are passionate about making a difference, possess the necessary skills, and are excited about being part of a forward-thinking team, we want to hear from you!
Apply today to become a part of our team and contribute to a brighter future in healthcare!