Job Description
Manager of Facilities & Maintenance Services Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all. ROLE PURPOSE The Manager of Facilities & Maintenance Service will ensure all facilities and properties, both owned and leased by Connective, are functioning safely, efficiently, and effectively. They will implement structures and support to ensure that Connective’s assets are well maintained. They will support key common initiatives and projects (capital and otherwise) that are strategically aligned to serve clients, employees, and volunteers. STATUS AND CLASSIFICATION Exempt. This position is open to applicants of all genders. Location SHIFT HOURS Full- Time Candidates, Monday- Friday REPORTING AND WORKING RELATIONSHIPS Reports and is accountable to the Senior Manager of Building Infrastructure Participates as a member of Connective’s management Liaises with staff, contractors, government agencies, and members of the community as required WHAT WE OFFER? Committed Living Wage Employer 2023 Canadian Nonprofit Employer of Choice Aware from NEOC Competitive benefits package, including health, wellness, and pension plan Career and personal development, with the ability to grow in a diverse range of programs and departments Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management Access to On-Demand Pay to withdraw earned wages before payday Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months) KEY ACCOUNTABILITIES Manages the Facility Maintenance Technician(s) and Facility Maintenance Worker(s) within the Property Services/Infrastructure team Optimize and manage all property-related processes and systems (such as the Society’s computerized maintenance management systems) Foster effective relationships throughout the organization especially between internal Program Managers and various service providers/contractors Coordinate and schedule maintenance requests with internal resources and external service providers/contractors Ensures Connective meets regulatory and accreditation requirements in relation to properties, including the Commission on Accreditation of Rehabilitation Facilities (CARF) standards and the Occupational Health & Safety requirements up to and potentially including holding designated responsibilities for emergencies such as fire and/or earthquake Develop and monitor operational budgets for all properties and assists in the creation of the facilities capital plans and projects for our owned and leased properties Review and approve invoices in a timely manner to maintain positive and responsive relationships with our service providers. Participates in continuous proactive initiatives by identifying opportunities for improvement in costs, quality, customer service, and assets Available after office hours/weekends on-call, as a member on the Properties On-Call Schedule, in event of emergencies related to properties, maintenance and facilities Any other duties as assigned QUALIFICATIONS Degree, diploma and/or trade certificate in a relevant discipline or an acceptable combination of education, training, and experience 5 years of recent experience in asset management, operations management, or property management Demonstrated commitment to a high level of customer service Ability to manage and coordinate a work team across regions Flexibility to travel within the Interior of BC High proficiency with the Microsoft Office suite Strong communication skills (listening, verbal, and written) REQUIREMENTS Ability to successfully complete a Vulnerable Persons Criminal Records Check Ability to successfully pass a reference check Valid Class 5 driver’s license or equivalent Proof of Covid-19 vaccination Compensation The wage range for this position is $66.6k to $80k Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role. DIVERSITY, EQUITY AND INCLUSION At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.