Job Description
Manager, Mortgage Underwriting page is loaded Manager, Mortgage Underwriting Apply locations Edmonton, AB - CWB Optimum Mortgage Corporate Office Richmond Hill, ON - CWB Richmond Hill Office time type Full time posted on Posted 2 Days Ago job requisition id R7929 At CWB , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by:Putting people first and building relationships with intentionSeeking out and embracing new ideasBelieving that how we do things is as important as what we doRoles SpecificationsEveryday flexibility. Hybrid work environments. On-site requirements. Collaborative connections. Location: Edmonton, AB or Richmond Hill, ON For additional information, please contact the recruiter for a complete job description. At CWB, we strive to build value for the people who choose us every day: our people, our clients, and our investors. We do this by holding true to the values that guide us. We put people first and build relationships with intention . We seek out and embrace new ideas, knowing that better is always possible. We believe that how we do things is as important as what we do. And we harness the power of inclusion . Our culture is who we are and how we show up – as individuals and as a team – to accomplish our strategy CWB Optimum Mortgage. Sensible Lending solutions. Great personal service. 2022 Employer of Choice awarded by CMA Canadian Mortgage Awards. Make home ownership a reality with alternative mortgage options tailored to self-employed and non-traditional borrowers. No day is ever the same in mortgage solutions. Whether it’s providing flexible alternative solutions, stellar service support, consultation sessions or mortgage advice, we’re there every step of the way for our clients to ensure they reach their goals. Inclusion has power. Labels don’t matter here. But your perspective does. Bring you. All of you. Blogger. Indigenous community member. Gym junkie. Neurodivergent advocate. Marathoner. Violinist. Volunteer. New to Canada.The opportunityThe Manager, Mortgage Underwriting draws on their expertise in underwriting and fulfillment, to lead and mentor a team of underwriters! This position is accountable for managing mortgage loan operation volume and compliance for insured and conventional mortgages in a sales-oriented and customer service-oriented manner on broker originated opportunitiesThis key hands-on leadership role is responsible for exceeding service level agreements and expected turnaround times and as such, autonomy, and authority to make decisions fall within the scope of this role. Trust and credibility is paramount to achieving the strategic business objectives for Optimum Mortgage and home ownership for our borrowers, all while upholding our brand values and integrity!Areas of focus Underwriting. Risk Management. Compliance. Customer Service. Coach & Mentor. Identify and implement internal refinance strategies and programs to increase the annual amount of refinanced fundsTrusted Financial Partner. Underwrite, price, and set terms and condition items on conventional and high ratio, Alt-A caliber and A caliber residential mortgage applications originating from CWB Optimum’s broker networkBe instrumental in ensuring referral source satisfaction by collaborating with teams to provide excellent customer service, fair adjudication, out of the box thinking and strong communicationBe quick, don’t hurry. Share our client’s sense of importance while ensuring smooth delivery to our clientsLead. Provide formal and informal coaching/mentorship to your team and provide vital sales, service, and underwriting skills to achieve performance goals.Encourage trust by being open, transparent, and direct in communication, meeting commitments and behaving ethically in all dealings.Make decisions guided by common sense and sound business judgementFoundational knowledge and experience to grow fromDiploma in businessMinimum 7 years of financial experience, including 3 years of leadership experience in the financial services industry with a demonstrated history of exceeding performance targets and 2 years residential mortgage underwriting experienceExperience with a variety of mortgage products such as Conventional mortgages, High-Ratio Insured mortgages, and HELOC products.Skills and competencies that will take you furtherDemonstrated ability to lead & develop employees in a positive and highly effective team environmentSolid understanding of CWBFG lending protocols and required operational proceduresExcellent interpersonal skills and with proven ability to work in a collaborative environmentExcellent organizational skills and attention to detailStrong analytical and problem-solving skillsStrong communication skills; written and verbal.Demonstrated ability to prioritize multiple projects and take ownership for responsibilities Renew your career with an Employer of Choice. Apply today. Why work for us? Winners of Canada’s Most Admired Corporate Culture 2021 & Recognized as one of 50 Best Workplaces in Canada by Great Places to Work 2022 & Best Workplaces for Mental Wellness in Canada 2021 Values driven people first benefits At CWB, we know your life, downtime, family, adventure, recovery, and future are an important part of you. They’re important to CWB too. That’s why our benefits take care of your whole life, family included. Wellness matters. We offer an award-winning benefits package that includes hybrid work environments, everyday flexibility, 100% company-funded health coverage, health care spending account, a flexible wellness program & generous time-away options to unplug, rest & recover. Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find a community within the CWB family in our employee represented groups. Career development.We invest in our employees’ development to help them reach their professional goals with organization wide Coaching services. Strategic career design is an investment in our core asset – our people. Innovation. Learn. Grow. Enhance. At CWB, we play to win. When we fail, we fail forward. Recognition. Peer-to-peer recognition programs for “in the moment” and monumental wins. Community giving. Make a difference. Drive economic prosperity in your community. Get involved. Volunteer. Fundraise. All with CWB support. ESG & sustainability focused. Be proud of where you spend, work & invest. Financial rewards. Base salary & pay for performance incentives. Retirement investment strategy. You can’t work forever! So, we’ve got you covered. Company ownership. No greater sense of motivation & empowerment than being an owner! Find your “why” at cwbcareers.com . Optimize your career with CWB Optimum Mortgage. Apply today. #LI-JA1As an equitable employer, CWB Financial Group is committed to providing a safe and inclusive environment where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require accommodation during any part of the recruitment or selection process, please reach out.Closing Date:* P osition closes at 12:01am on the close date identified below. 06/27/2024 About UsCWB Financial Group is a diversified financial services organization providing specialized service in business and personal banking, equipment financing and leasing, trust and wealth management across Canada. With more than 2,500 employees in companies with offices and branches across the country, we’re helping our clients manage their money, grow their business and realize their financial potential. If you’re interested in sales, support or leadership role with a growing, award-winning organization, chances are we have a challenging and rewarding opportunity of interest to you.