Job Description
Hours of work: Monday to Friday 8:30am to 4:30pm
Job Description:
Manager, Cultural Safety and Humility. Reporting to the CHRO, the successful candidate will play a pivotal leadership role in the development and execution of strategies for Indigenous cultural safety and humility, and supports Coast Mental Health’s overall reconciliation, equity, diversity and inclusion initiatives.
This position will partner with peers and senior leaders to help implement Coast’s initiatives to embed cultural safety and humility within the organization and ensure Coast meets its legal and ethical obligations to address Indigenous-specific racism in overall health care delivery. This role will develop and lead strategies for Indigenous anti-racism and cultural safety and ensure these principles are woven into Coast policies, practices, and regulatory functions and are reflected in Coast staff, board and committees.
The Manager, Cultural Safety and Humility will help build and foster relationships with Indigenous Knowledge Keepers, organizations, and communities to collaborate on Coast Mental Health projects and initiatives. The position will develop, support and work with an Indigenous Advisory Circle, engaging the group for advice, feedback, and direction on initiatives, process, and policy.
This work will require significant engagement with First Nations, Inuit and/or Métis Peoples. Applicants should provide evidence of the capacity, experience and track record of working and engaging with Indigenous communities in a meaningful and culturally safe way.
While preference will be given to applicants who are Indigenous, Coast Mental Health will consider applications from non-Indigenous allies. We invite applicants to self-identify within their resume or cover letter if they are comfortable doing so.
Key responsibilities include:
- Oversee the development and delivery of Indigenous Cultural Safety & Humility strategies and plans and facilitate continuous improvement and maintenance of programs (Indigenous Cultural Safety and Humility Project).
- Engagement
- Address anti-Indigenous racism and promote cultural safety by engaging and working with Indigenous Peoples.
- Strategic planning
- Taking a systemic approach, lead the planning, alignment, implementation, evaluation, and transformation of organizational strategies, services and programs to advance cultural safety and humility initiatives throughout the organization.
- Partners with leaders across the organization to ensure cross-program development and key initiatives are supported to integrate reconciliation, cultural safety, anti-racism, equity, diversity and inclusion are incorporated into the organization’s strategic plan, goals and objectives.
- Supports the work and integration across Coast regarding preparation and implementation of the new Health Professions and Occupations Act (HPOA) related to discrimination, cultural safety and humility, etc. to ensure Coast is compliant with the Act.
- Review of regulatory processes
- Identify improvements to regulatory processes to ensure they are culturally safe, trauma aware and inclusive so that members of the public, particularly Indigenous peoples’, feel safe and respected when contacting the regulator and filing complaints.
- Communication and collaboration
- Build and foster trusting relationships with key partners and audiences, including Indigenous communities, people and leaders to collaborate and support organizational cultural safety initiatives. Contribute to Indigenous-specific engagement strategies.
- Learning strategies
- Identify and facilitate anti-racism and decolonial learning opportunities and training for Coast staff, board and committee members to build organizational leadership capacity for integrating cultural safety and humility within Coast and for the oral health professionals it regulates.
- Workplace culture
- Support the development and maintenance of an inclusive and safe workplace culture that recognizes and addresses colonial structures and racism within the organization.
- Expertise
- Bring lived experience, leadership and expertise to support culturally safe and inclusive programs, services and engagement to the communities we serve. Bring an understanding of restorative and trauma-informed approaches to cultural safety and principles of UNDRIP and DRIPA. Support and work with an Indigenous Advisory Circle.
- Maintenance and reporting
- Continue to build out cultural safety and humility throughout the organization through reporting (data reports, activity reports, project updates) and continual monitoring and improvement of cultural safety and humility initiatives.
Education/Requirements:
- A level of education, training, and experience that provides you with the skills and ability to advance systems level change and foster systems thinking to lead change.
- Ministry of Justice Criminal Records Clearance
- WHMIS Certification
- Proof of COVID-19 Vaccination
Experience:
- Demonstrated experience implementing anti-racism, CSH, diversity and inclusion, and anti-oppression programs in complex organizations.
- Regulatory and healthcare experience is an asset.
Knowledge, Skills, & Attributes:
- Knowledge and understanding of current and historical Indigenous issues, cultures, practices, Indigenous cultural safety, cultural humility, Indigenous-specific racism, white supremacy, anti-racism, equity, diversity, inclusion, and Indigenous worldview is required.
- Knowledge of basic human rights and/or anti-indigenous discrimination.
- Possess effective self-care strategies to manage/prevent vicarious trauma, burnout and/or compassion fatigue.
- Demonstrated experience creating, running and implementing outside the box and innovative workshops.
- Proven leadership experience.
- Experience developing strategies and executing initiatives that drive measurable results.
- Demonstrated ability to challenge/inspire colleagues/partners to achieve results; clear understanding of operations and anti-racism, cultural safety and humility, equity, diversity and inclusivity, and anti-oppression strategies, and able to articulate them to audiences within and outside the organization.
- Advanced relationship-management experience and consulting skills, with the ability to influence without authority, lead, engage and build consensus across various levels of leaders through collaboration and influence.
- Evidence of developing and implementing industry-leading best practices in approaches to reconciliation with First Nations and developing and maintaining relationships with First Nations Governments and organizations.
- Strong interpersonal and communication skills and an ability to inspire, motivate and mobilize internal teams and colleagues, as well as oral health professionals and members of the public.
- Ability and aptitude to respond to changing priorities and adjust milestone and targets to maintain forward momentum.
- Demonstrated understanding of diversity, inclusion, and cultural humility.
- Understanding of restorative and trauma-informed approaches and knowledge of relevant legislation (United Nations Declaration on the Rights of Indigenous Peoples, (UNDRIP), Declaration on the Rights of Indigenous Peoples Act (DRIPA), HPOA).
About Coast
Coast Mental Health (Coast) is one of the largest mental health non-profit societies in Canada, and operates a large array of innovative housing and community based rehabilitation services for people with a mental illness living in and around Vancouver. Coast operates in the Lower Mainland of British Columbia providing approximately 1000 people with supportive housing and 4000 clients living in the community with a wide variety of programs and services.
Coast fosters a client-driven, recovery-oriented environment that promotes restoring health, personal growth and a return to society for individuals with a mental illness through advocacy and providing direct programs and services.
Pay Range:
The Pay Range is the minimum and maximum annual salary based on full time equivalent hours.
Incumbents are typically hired, transferred or promoted between the minimum and midpoint of the range based on their knowledge, skills, abilities and experience in relation to the role requirements.
The top 10% of the pay range is for the incumbents who are industry experts in the job with the combination of exceptional experience and competencies needed to perform all duties and responsibilities at a superior capability level.
Why Coast
- Coast Mental Health is recognized as one of BC’s Top Employers of 2022.
- Our Values – We deliver person centered services guided by our commitment to:
- Hope
- Compassion
- Courage
- Respect
- We learn and grow – both organizationally and individually. Collaboration & Communication are important here.
- We are recognized for our work towards reaching a healthy work life balance.
- Coast offers a comprehensive benefits plan including extended medical, dental, long-term disability insurance, life insurance, pension, and an Employee and Family Assistance program. We have a generous time-off plan to balance out work and life
- We hold Exemplary Status accreditation through Accreditation Canada.
- We care about our employees, and believe in living our values and culture throughout the organization
- We operate client-centered care under the principles of psychosocial rehabilitation
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