Job Description
Department: Corporate & Co-operative Affairs
Reports to: Senior Manager, Corporate Communications & Community Investment
Status: Full-time Contract (18-months)
Location: Head office (5200 Orbitor Drive, Mississauga)/Hybrid
Purpose
Reporting to the Senior Manager, Corporate Communications & Community Investment, the Change Communications Manager will lead strategic and tactical communications throughout Gay Lea Foods’ ongoing business and cultural transition, working with cross-functional teams and project managers to ensure employees are informed, engaged, and empowered throughout the change process.
Key Responsibilities:
- Develop Change Communication Strategies: Design comprehensive communication plans tailored to various organizational changes, process improvements, and project updates that ensure timely and consistent delivery of key messages to Gay Lea Foods employees and members.
- Collaborate with Stakeholders: Partner with cross-functional teams, including HR, leadership, and project managers, to align communication efforts with organizational goals and project timelines.
- Craft Engaging Messaging: Create clear, concise, and compelling messaging that communicates the rationale behind changes, addresses potential concerns, and highlights the benefits for employees and the organization.
- Provide Change Communication Resources: Develop materials and equip managers and frontline staff with the knowledge and resources needed to effectively communicate change within their respective teams.
- Monitor Feedback and Adjust Strategies: Collect feedback and track key performance metrics to gauge the effectiveness of communication efforts and resistance to change. Use insights to refine communication strategies as needed.
Qualifications:
- Bachelor’s or advanced degree in Communications, Public Relations, or related field.
- Proven experience (3-5 years) in organizational communication, change management, or related roles.
- Excellent written and verbal communication skills, with a keen ability to tailor messages to diverse audiences.
- Strong project management skills, with the ability to prioritize tasks, manage deadlines, and coordinate multiple initiatives simultaneously.
- Demonstrated ability to build relationships and collaborate effectively with stakeholders at all levels of the organization.
- Familiarity with change management methodologies and best practices in communication strategy development.
- Proficiency in digital communication tools and platforms, including Microsoft Office Suite, SharePoint, and enterprise social networking platforms.
- Creative problem-solving skills and a proactive approach to addressing challenges.
- Flexibility to adapt to evolving business needs and navigate ambiguity in a fast-paced environment.
Work Environment:
- This is a hybrid role, requiring an estimated two-days per week working from the co-operative’s head office in Mississauga, Ontario.
Gay Lea Foods is a proud Canadian dairy farmer-owned co-operative, renowned for our community-focused values and high quality, innovative, and award-winning dairy and food products. From our celebrated Gay Lea butters, sour creams, and aerosol whips, to our robust portfolio of brands that includes Nordica, Bothwell, Ivanhoe, Salerno, Black River Cheese, Grober Nutrition, and Hewitt’s Dairy, our wide range of products are sold in retail, foodservice, industrial, co-pack, and export markets, developed and produced at our 15 manufacturing facilities in Ontario, Manitoba, Alberta, and British Columbia.
Our employees inspire our culture of excellence and drive the results that allow us to live our vision to enrich communities co-operatively. We hire innovative and passionate professionals who know that greatness is achieved when employees are empowered to succeed both individually and collectively, while working together to achieve a common goal.
For more about us visit: http://www.gaylea.com
Gay Lea Foods is an equal opportunity employer and values diversity in our workplace. Reasonable accommodation is available upon request throughout our recruitment and selection process.
Job Types: Full-time, Fixed term contract
Contract length: 18 months
Schedule:
- Monday to Friday
Work Location: In person
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