Job Description
Manager, Area Sales - Small Medium Business Solutions
Location: Toronto, ON, CA, M5J 2V5
Jobs by Category: Sales and Marketing
Job Function: Sales & Professional Services
Status: Full Time
Schedule: Regular
Description
About the Team
Our TELUS Small Medium Business (SMB) team supports the fastest and largest growing business segment in the industry. We are a dynamic and passionate sales engine that works diligently with Small Business owners to build solutions tailored to their needs. We are looking for you to join us as a Manager - Area Sales, to support a team of engaged and energetic Account Managers. This is an exciting and rewarding people leadership role, encompassing complete ownership of sales targets that are achieved through solid recruiting, coaching, development, and activity management. In this role, you will support the delivery of results and will be supported by a variety of highly engaged teams within the SMB team serving customers with 30-100 employees to help you and your team to achieve this goal.
What We Offer You:
- A highly-engaged, dynamic, and collaborative team environment
- A supportive culture that promotes recognition and feedback
- Opportunities and support for growth and development
- Competitive salary with incredible commission opportunities, the sky’s the limit
- Flexibility and empowerment to make decisions and bring your vision to life
- Great executive exposure with frequent access to director and VP levels
Your Role:
As the Manager - Area Sales, you will lead a team of 8 Account Managers who are responsible for prospecting net new customers as well as growing a base of existing customers within a defined patch of accounts. Your mission is to recruit, coach, enable, and performance manage these reps to exceed their targets. You will also work cross-functionally to ensure collaboration with teams responsible for products such as Fully Managed IT Services.
Key Responsibilities:
- Leadership & Team Management: Recruit, coach, and develop a high-performing sales team
- Foster a culture of accountability, continuous improvement, and high performance
- Sales Strategy & Execution: Develop and execute sales strategies to achieve and exceed sales targets. Drive prospecting efforts and expand our customer base
- Customer Focus: Ensure your team delivers exceptional customer experiences and builds long-term relationships with small businesses (30-100 employees)
- Cross-Functional Collaboration: Work closely with product teams, marketing, and other internal stakeholders to align sales efforts with business objectives
- Performance Management: Monitor and manage team performance, providing regular feedback and implementing improvement plans as necessary
- Reporting & Analysis: Track sales metrics and KPIs, providing regular reports to senior management. Use data to drive decision-making and strategy adjustments
Qualifications
- Minimum of 5 years of sales and/or marketing experience
- 2-3 years of sales leadership experience
- Proven ability to lead teams, excellent communication (written and oral), facilitate and deliver presentations
- Strong knowledge of Business to Business sales environment
- Excellent organizational skills and ability to multi-task and prioritize effectively
- Ability to work and thrive in a high-energy, fast-paced, action-oriented, deadline-driven environment
- Outstanding communicator able to effectively articulate the vision, goals, and strategic imperatives of the business and act as an enabler for feedback
- Strong and effective decision-maker able to review options in a constructive and methodical manner to establish the best course of action for the organization
- Detailed understanding of the sales process and a proven track record of achieving sustainable, profitable business results
- Proven track record of consistent and sustainable performance, exceeding challenging financial targets
Salary Range: $81,000-$121,000
Performance Bonus or Sales Incentive Plan: $50,000-70,000
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
Accessibility
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.
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