Job Description
Leon Cycle is seeking both an Inbound & Outbound Logistics Specialists to join our team!The Outbound Logistics Specialist will be responsible for day-to-day activities of ensuring timely and accurate product deliveries to customers. They will will work with our ecommerce team, 3PL and dropship partners and carriers to successfully deliver our large array of products to our customers.The Inbound Logistics Specialist is responsible for the execution of strategic inbound flow plans including all routing of inbound product freight, outbound finished goods deliveries via third party common carrier, third party cross docks, back haul coordination, and intercompany shipments. This position is a support function that works closely with operations team, suppliers, and freight carriers.Reports to our head of supply chain and inbound logistic will also work closely with our logistics team in china.ResponsibilitiesOutboundOversee daily flow of orders from 3PLs and drop ship partners to customers globallyBuild global network of parcel carriers to meet our delivery speed and accuracy goalsManage a network of parcel and truckload carriers to ensure timely delivery to customersFile claims with carriers as needed and in a prompt mannerIdentify shipping and delivery related issues, applying short and long term solutionsMonitor and report on performance and financials of current and proposed logistics initiativesManage carrier capacity, forecasting, budgeting and supplier performance metricsAssess current systems, identify risks and implement process improvementsContinuously drive cost reductions, delivery speed, and customer satisfactionPartner with key stakeholders including Sales, Ecommerce, Accounting, and Customer Service teamsInboundManage the inbound loads and coordinate with production facilities for accurate arrival timesManaging all daily dispatching duties with logistic service providers for assigned flows (Ocean, Air, or Rail)Responsible to manage end-to-end operational performance and improvements; act as operational liaison with external logistics partners and Leon Cycle stakeholdersCarrier Contract negotiations and complianceMonitor Developments and New Technologies in Supply Chain LogisticsProcess set-up and documentation, with focus on continuous process improvement (internally with Leon Cycle, but also towards logistics service providers)Resolving customer issues aligned with any service failures that ariseCoordinate with the Leon Cycle business development teams to ensure capacity based on the forecastContribute to projects optimizing inbound flows and aiming to improve the Logistics/SC networkControl operations cost and identify/drive cost saving opportunitiesExperience and Skills1-2+ years of experience managing parcel and truck transportation across multiple distribution centers and drop shippers within North AmericaDemonstrated mastery of high-volume domestic & international parcel carriersBachelor's degree or equivalent in logistics or business administration and at least 2 years' experience in related field preferably in a rapid growth start up companyFor Outbound: FTL/LTL experience (creating packing list/commercial documents)Experience with Ecommerce platformsStrong Excel and Office 365 skillsExcited by continuous improvement and is process-orientedPossess excellent communication, problem-solving, and interpersonal skillsKnowledge of North American transportation law, import & export, customs and other regulationsCollaborative and willing to work cross-functionally to share ideas and develop solutions to create the best possible customer experience at the lowest costExtremely organized with the ability to effectively manage daily operations and lead several initiatives in a fast-paced environmentSelf-motivated with a strong sense of urgency, ownership and accountabilityWhy work at Leon CycleGreat Benefit program from the date of hireBe part of a growing team throughout Canada & USSimpleIRA Program Company MatchDiscount on ebikes, services, and accessoriesOther employee perks and fun things as we continue to grow!About Leon CycleLEON CYCLE is the retail arm of the LEISGER Cycle Group, manufacturers of premium electric bikes under the brand names NCM and LEISGER, and of electric bike components under Das-Kit and Bionx. The LEISGER Cycle Group set up its online retail in 2014 in Germany; the company is fast growing in market share and expanded throughout Europe, Australia, and New Zealand Now, and most recently in US and Canada.Leon Cycle is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations in accordance with the Accessible American Act during the application process are available upon request.