Job Description
Visier is the leader in people analytics and we believe in a people-first approach to business strategy. Our innovative technology transforms the way that organisations make decisions, allowing them to elevate their employees and drive better business outcomes. Embarking on an exciting new chapter in our growth story, we are looking for talented individuals who can help both Visier and our customers grow, evolve and win!A Learning Experience Designer - Customer Education on the Visier University team, designs and develops exceptional analytics learning experiences to drive revenue and the adoption of our products. Work cross-functionally to create technical customer-focused eLearning and instructor-led courses and drive the process and language standardization for our team. Youll share your customer education knowledge and experience to improve learning design and development practices. This is your opportunity to make a difference, empower our customers, and help them make more objective decisions about people and careers.This role is based in customer education and we invite candidates who are strong Technical Writers, eager to develop their customer education skills to apply.We are ideally looking for this role to be based at our head office in Vancouver. We work a hybrid schedule, Tues - Thurs in office with Mon & Fri flexible (in office or WFH). Candidates based remotely in Canada will also be considered.What Youll Be DoingWork with key stakeholders to build and maintain eLearning experiences for our customers, partners, and employeesReview and provide feedback on instructor-ed experiencesSolicit feedback from stakeholders and SMEsReview others content for clarity and provide feedbackUpdate and maintain content at frequent intervalsDefine and write engaging and effective assessmentsAnalyze and understand data to suggest improvements to the customer learning experienceDefine project schedules and manage multiple projects simultaneouslyLeverage effective time management practices, such as time tracking and project plansCollaborate cross-functionally to drive continuous improvement within our technology, tools, processes, and our productsSupport key business initiatives as requiredWhat Youll Bring to the Table3+ years experience creating technical courses (bonus if this is on a customer-facing team)Experience developing eLearning and instructor-led trainingExperience with databases and/or data analysisStrong technical acumenUnderstanding of how to apply learning science and development best practices to customer education idealA growth mindset with a fail-fast mentalityStrategic and critical thinking with a data-driven approach to decision makingProficiency with various authoring toolsNatural communication skills with the ability to engage with varying groupsDomain expertise in Business Analytics, or Workforce Analytics preferredMost importantly, you share our values...You roll up your sleevesYou make it easyYou are proudYou never stop learningYou play to winThe base pay range for this position in the Canada is 90k - 103k / year + bonusThe compensation offered will be determined by factors such as relevant qualifications, experience, knowledge and skills. Many of our positions are eligible for additional types of compensation (e.g., commission plans, bonus, etc.) which our Talent Acquisition team will share with you if you interview for the role.Please Notify Me Of: New Job Listings Posted By This Company News and Editorial Regarding This Company Company Profile Changes and Updates Personnel Changes At This CompanyCompany Alert Notification SettingsPlease select how you would like to be notified of updates by this Company:Display Updates For This Company in My Member Account OnlinePlease Send me an Email Alert (With All of My Company Updates) On The Following Dates: (Updates from all selected companies are combined and sent in a single email) Post your resume on T-Net and let employers come to you.Upload, Copy and Paste or Create your resume easily.Save Time Applying For Future Positions.Make "Searchable" or "Confidential" (optional) and BC Tech and IT employers can search our database and contact you. Registration on or use of this website constitutes acceptance of our Terms of Use .