Job Description
Position Overview: The Learning & Development Specialist reports to the Manager of Organizational Development and Learning to develop, implement and evaluate corporate learning and development programs, administer the City’s Learning Management Systemand contributes to other strategic City of Kitchener talent and learning programs. Responsibilities: Corporate Learning & Development Ensuring learning programs incorporate adult learning principles to meet the varied needs of our workforce Developing a catalogue of programsincluding effective sourcing and delivery of professional development, legislated training and training related to strategic priorities Supporting re-skilling/up-skillinginitiatives to future-proof the City’s workforce Consulting with and guiding internal customers to support local work areas and subject matter experts in the development of custom learning solutions Contributing to learning events by identifying needs and sourcing facilitators to deliver programming Full-cycle vendor management Conducting program evaluation/measurementinformed by learning competencies and outcomes Learning Management System Administration Administering the City’s Learning Management System including structuring groups, programs, eLearning modules, assignments, access levels andother settings Identifying and implementing solutions to support system administration of complex legislated learning programs to ensure compliance Ensuring learning records and system information are accurateand confidential Providingstrong customer service to support system usersand client groups, and trouble-shootingerrors/issues Project Management Defining, planning, implementing and managing multiple projects simultaneously using project management methodologies Coordinating among multiple internal and external parties through all stages of learning program development, and systems implementation Communicating effectively with all levels of staff across the organization to gather requirements, conduct needs assessments, and share project updates and outcomes Requirements: The ideal candidate will possess the following experience, education, skills, knowledge and attributes to be successful in the role: Minimum – 3 year degree/diploma in Business, Human Resources, Adult Learning or a related field, with 2 years related and relevant experience, including experience with the development, implementation and evaluation of learning programs Demonstrated experience administering a Learning Management Systems (LMS) Demonstrated experience applying adult learning principles to instructional design Proven ability to manage multiple projects at once, providing direction and support to team members, and prioritizing work effectively Demonstrated attention to detail, and highly accurate in managing data and records with ability to maintain confidentiality Ability to effectively serve internal customers accessing learning systems and program, with strong interpersonal skills to manage relationships with client groups with learning needs Familiarity with Human Resources practices especially with respect to legislated learning requirements Experience with eLearning module creation is an asset Experience with HRIS is an asset Proficient with MS Office Note: All interested applicants are encouraged to apply. In the event there is no successful applicant with the stated level of education and experience, other applicants will be considered if a combination of their education and experience meets the following pre-determined equivalency: 2-Year Diploma (or 2-Year Specialized Post-Secondary Program) with minimum 4 years’ related and relevant experience or 4-Year Honours Degree with minimum 1 year related and relevant experience The City of Kitchener is committed to an equity-driven, inclusive, accessible, and barrier-free recruitment and selection process, and to ensuring our workforce reflects the full diversity of the community we serve. We welcome applications from Indigenous, Black, racialized and 2SLGBTQ+ persons, as well as other equity deserving groups. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please contact Human Resources at Department Corporate Services Division Human Resources Union Affiliation Non-Union/Management Number of Positions 1 Hours of Work 35 hours per week Location Facility Kitchener Operations Facility City Kitchener Compensation Salary Range $70,041 - $87,553 annually Eff Nov 1 $71,959 - $89,950 Grade/Band 8