Job Description
Learning and Development Specialist
Competition Number
2024-217
Job Code
0893
Posting Date
June 13, 2024
Closing Date
July 4, 2024 (at 6:00pm)
Job Status
Permanent Full-Time
The City of Kitchener is a vibrant and dynamic city of approximately 270,000, in the heart of southwestern Ontario. As the largest municipality in Waterloo Region, Kitchener continues to be poised for development and growth, enhancing its reputation as a leader in city-building and innovation, with nationally recognized strategies to build its neighbourhoods, its digital infrastructure and its diverse economy.
The City of Kitchener is WHERE you want to work! Learn more about the top reasons to join us:
Why work at the City of Kitchener
Position Overview:
The Learning & Development Specialist reports to the Manager of Organizational Development and Learning to develop, implement and evaluate corporate learning and development programs, administer the City’s Learning Management Systemand contributes to other strategic City of Kitchener talent and learning programs.
Responsibilities:
Corporate Learning & Development
- Ensuring learning programs incorporate adult learning principles to meet the varied needs of our workforce
- Developing a catalogue of programsincluding effective sourcing and delivery of professional development, legislated training and training related to strategic priorities
- Supporting re-skilling/up-skillinginitiatives to future-proof the City’s workforce
- Consulting with and guiding internal customers to support local work areas and subject matter experts in the development of custom learning solutions
- Contributing to learning events by identifying needs and sourcing facilitators to deliver programming
- Full-cycle vendor management
- Conducting program evaluation/measurementinformed by learning competencies and outcomes
Learning Management System Administration
- Administering the City’s Learning Management System including structuring groups, programs, eLearning modules, assignments, access levels andother settings
- Identifying and implementing solutions to support system administration of complex legislated learning programs to ensure compliance
- Ensuring learning records and system information are accurateand confidential
- Providingstrong customer service to support system usersand client groups, and trouble-shootingerrors/issues
Project Management
- Defining, planning, implementing and managing multiple projects simultaneously using project management methodologies
- Coordinating among multiple internal and external parties through all stages of learning program development, and systems implementation
- Communicating effectively with all levels of staff across the organization to gather requirements, conduct needs assessments, and share project updates and outcomes
Requirements:
The ideal candidate will possess the following experience, education, skills, knowledge and attributes to be successful in the role:
- Minimum – 3 year degree/diploma in Business, Human Resources, Adult Learning or a related field, with 2 years related and relevant experience, including experience with the development, implementation and evaluation of learning programs
- Demonstrated experience administering a Learning Management Systems (LMS)
- Demonstrated experience applying adult learning principles to instructional design
- Proven ability to manage multiple projects at once, providing direction and support to team members, and prioritizing work effectively
- Demonstrated attention to detail, and highly accurate in managing data and records with ability to maintain confidentiality
- Ability to effectively serve internal customers accessing learning systems and program, with strong interpersonal skills to manage relationships with client groups with learning needs
- Familiarity with Human Resources practices especially with respect to legislated learning requirements
- Experience with eLearning module creation is an asset
- Experience with HRIS is an asset
- Proficient with MS Office
Note: All interested applicants are encouraged to apply. In the event there is no successful applicant with the stated level of education and experience, other applicants will be considered if a combination of their education and experience meets the following pre-determined equivalency:
- 2-Year Diploma (or 2-Year Specialized Post-Secondary Program) with minimum 4 years’ related and relevant experience or 4-Year Honours Degree with minimum 1 year related and relevant experience
The City of Kitchener is committed to an equity-driven, inclusive, accessible, and barrier-free recruitment and selection process, and to ensuring our workforce reflects the full diversity of the community we serve. We welcome applications from Indigenous, Black, racialized and 2SLGBTQ+ persons, as well as other equity deserving groups.
We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please contact Human Resources at recruitment@kitchener.ca, or 519-741-2200 ext. 7261 to make your needs known, so that we can support your full and equal participation throughout the hiring process.
We appreciate the interest of all applicants. Only candidates whose skills, experience and qualifications meet the requirements of the position will be contacted.
Please note that as per Human Resources Policy HUM-HIR-110, "Employment of Relatives of Staff Members and Elected Officials":
"The immediate relatives of staff of the Human Resources Division, all Directors, General Managers, or the Chief Administrative Officer and Elected Officials shall not be employed by the City in any capacity.
The immediate relatives of all other Management personnel shall not be employed where such employment would be:
1. within the same Department in the case of permanent full-time, temporary full-time and part-time classifications.
2. within the same Division in the case of students."
Department
Corporate Services
Division
Human Resources
Union Affiliation
Non-Union/Management
Number of Positions
1
Hours of Work
35 hours per week
Location
Facility
Kitchener Operations Facility
City
Kitchener
Compensation
Salary Range
$70,041 - $87,553 annually
Eff Nov 1 $71,959 - $89,950
Grade/Band
8
#J-18808-Ljbffr