Job Description
If you have a strong relationship building capability with established customers, we want to hear from you! Our client, a leader in their industry is currently looking to add a Key Account Manager to manage the SW Ontario territory. This is a newly created role with the intent to grow established business and create business relationships to grow overall revenue. This unique opportunity will be focused on managing established accounts vs. prospecting/cold calling for new business. In this role you will be the primary representative for your book of business to assure post sales satisfaction and prospecting potential new avenues to further develop accounts. You will manage a SW ON territory which will include multisite facilitiesResponsibilities:Reaching out to establish customers within your book of business to secure onsite meetings to review the clients business needsManage client relationships, ideally building growth within each accountAbility to identify sales opportunity, potential new leads and growth opportunityAbility to build relationships with the customer to assure satisfactionAssure KPIs are meet for onsite meetings, sales growth and revenue growth of your book of businessReply in a timely matter to client requestsAssure Customer satisfaction by maintaining relationships with your clients to assure customer loyaltyInterface with both customers and carriers to ensure compliance and performance within assigned territoryDriving sales initiatives in order to expand the revenue performance of your territoryProven success building an established territories overall revenueSpending 50-60% of your time visiting customer sites and further grow brand awarenessSkills and Qualifications:4+ years Account Management experience within Manufacturing or CPG industry ideallyBilingual French & English is an added bonus but not requiredBachelor’s Degree or Diploma in Business or related courseAbility to multi-task and effectively manage time and resourcesDecision Quality - Ability to think outside the box to provide first contact/call resolutionMicrosoft Office – Excel, Word, PowerPoint, Access, OutlookExperience with SAP or JD Edwards softwareNote this role is predominantly remote however, you will be expected to attend monthly & quarterly sales meetings in the Mississauga Head Office