Job Description
Axiom Technologiesis a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. IT Skills andExperience Desired Experience: Computer OS/Peripherals troubleshooting Handling Different PC Operating Systems ( Windows 7/8 and 10) Performing Hardware Software Installation ( understanding of deployment tools like SCCM) Basic knowledge of SOE and group policies Printer support Good knowledge of MS Office tools installation & troubleshooting Excellent customer service and people skills Field experience supporting a variety of technologies and services Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure Who You Are Reliable transportation Flexible schedule and commitment to work on demand when required Resilient and able to face and resolve conflicts. The ability to communicate effectively in both oral and written form with clients and end-users is compulsory. Customer-oriented and cool-tempered. Works well under pressure.Pro-active/Self-starter.Team player. Personal Attributes: Good knowledge of Infrastructure support. Strong analytical and problem-solving capabilities Well-organized and extremely detail-oriented Strong customer service ethic and great communication skills, both oral and written Passionate about delivering quality no matter what you are doing Can work both independently and in a collaborative team-oriented environment A self-starter, motivated to push the limits and think outside of the box Fondness for solutions that are simple, elegant, and effective Ability to work with and maintain confidential information In-depth knowledge of: Microsoft Office applications PC/Laptop hardware PC/Laptop peripherals, including printers Basic knowledge of: Active Directory Exchange Apple OS SCCM IT Qualifications At least one of the following: PC/Laptop OEM Maintenance Certification CompTIA A+ Certification Microsoft Certified IT Professional (MCITP) certification in the desktop area Microsoft Office Specialist (MOS) Certification Experience in a similar role 2+ years of relevant experience. Ready to travel 10-20 Miles as per the requirement Flexible Work Arrangement (Rostering System) Experience an array of different IT projects/work cases Be your Own Boss! (Take IT requests/work cases of your own choosing) What next? If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.ca@axiomtechnologies.com Job FeaturesJob CategoryTechnical Apply OnlineCandidate Name * Email ID * Contact Number * United States+1 United Kingdom+44 American Samoa+1 Antigua and Barbuda+1 Argentina+54 Aruba+297 Australia+61 Belize+501 Bermuda+1 Bolivia+591 British Indian Ocean Territory+246 British Virgin Islands+1 Burkina Faso+226 Cameroon (Cameroun)+237 Canada+1 Caribbean Netherlands+599 Chad (Tchad)+235 Chile+56 Christmas Island+61 Colombia+57 Cook Islands+682 Costa Rica+506 Cuba+53 Djibouti+253 Dominica+1 Eritrea+291 Estonia (Eesti)+372 Ethiopia+251 Falkland Islands (Islas Malvinas)+500 Finland (Suomi)+358 France+33 Gabon+241 Grenada+1 Guadeloupe+590 Guam+1 Guatemala+502 Guernsey+44 Honduras+504 Iceland (Ísland)+354 Ireland+353 Isle of Man+44 Italy (Italia)+39 Jamaica+1 Jersey+44 Kiribati+686 Malaysia+60 Mali+223 Marshall Islands+692 Mauritius (Moris)+230 Mayotte+262 Montserrat+1 Nauru+674 Netherlands (Nederland)+31 Niue+683 Norfolk Island+672 Northern Mariana Islands+1 Norway (Norge)+47 Paraguay+595 Philippines+63 Poland (Polska)+48 Portugal+351 Saint Helena+290 Saint Kitts and Nevis+1 Saint Lucia+1 Saint Vincent and the Grenadines+1 Samoa+685 San Marino+378 Solomon Islands+677 South Africa+27 Svalbard and Jan Mayen+47 Togo+228 Tonga+676 Turkmenistan+993 Turks and Caicos Islands+1 U.S. Virgin Islands+1 Uganda+256 United Kingdom+44 United States+1 Uruguay+598 Vanuatu+678 Wallis and Futuna (Wallis-et-Futuna)+681#J-18808-Ljbffr