Job Description
Job Summary:The Business Insights Analyst Intern is responsible for supporting the aggregation of data from all business functions to create and update company dashboards. The goal of company dashboards is to inform the CEO and leadership team of key data points and indicators from all business functions to drive performance improvements in cost, quality, time and customer satisfaction. This role will support the business functions in analyzing trends, challenging ineffective KPI’s, and making data-driven decisions. This role will look to identify ways to connect and aggregate data across functions to drive business decisions that impact multiple business areas.Responsibilities:BUSINESS INSIGHTS & PERFORMANCESupport Business insights by leveraging company wide data points in support of the overall performance management processPartner with stakeholders to ensure a comprehensive understanding of the data and business insights required to inform strategies and initiatives that will accelerate significant business results in a highly complex business environmentSupport business performance improvements by leveraging data sources to provide value added business insights to all business areas, including for all types of risks & opportunitiesPrepare and present reports, dashboards & presentations for departments and processes across the business with a focus on: ensuring indicators are collectively exhaustive, challenging business units on metrics that are not effective and comprehensive, and providing guidance on KPI creation where requiredSupport the development of the OpEx team dashboard to generate business insights that enhance understanding and development of strategies in M&T, SSC and business performance pillars of the IMSADVISORY, PROMOTION, CULTUREAdvocates and advises managers of business units on guidelines and best practices in the development of performance metrics that significantly contribute to informed decision making and improved business results.INTERFACESEnsure close collaboration between departmentsSupports the deployment and maintenance of the AOS standards and activities in NavblueSPECIAL PROJECTSLeads and/or supports special projects related to: Improving Navblue’s business insights, analyzing operating or business models, generating strategic analyses, and/or identifying business improvement opportunitiesOther duties as prescribed by management.Required Skills/Experience:Education:Actively pursuing a Bachelor’s degree or higher in either Computer Science, or Business Administration, or a related field of study from an accredited post-secondary institutionExperience:Minimum 1+ years experience from across business functions, which can include performance management, operational and/or business support related roles, process improvement, or consulting related to operations and/or strategyKnowledge, Skills, Demonstrated Capabilities & Competencies:Ability to negotiate, mediate and discuss complex topics with diversified decision makers at all levels of the organizationHighly analytical to build systems that measure business performance, capable of synthesizing large amounts of data into meaningful concepts, trends, outputs, etc.Research and Information gathering skills.A business person who has a data scientist mindset; this individual can understand and can manipulate data but can also translate data into impactful business insights.Project management skillsDesire for continuous learning of analytics technologiesMeticulous and detail-oriented capable-of and comfortable with routine and repetitive tasks where attention to detail is highly importantStrong time management and organizational skills, with the ability to effectively adapt to change.Technical Systems Proficiency:Computer proficiency – able to navigate Email, Internet and MS Windows (O365) environment competently, with emphasis on MS Word and PowerPoint.Google Sheets intermediate user; capable of creating pivot tables, Gantt charts, keyboard short-cuts, VLOOKUP, etc.Qlik Sense experience would be an assetKnowledge of Python or R would be an assetKnowledge of SQL would be an assetPerks:Located in the heart of University of Waterloo’s David Johnston Research + Technology Park, NAVBLUE is close to shops, restaurants, gyms, daycare, and many other amenities, and only 10 minutes away from Hwy 85. The modern design of our suite on the second floor of the Accelerator Centre draws its inspiration from airport terminals, and features bright, open workstations, rather than boxed-in cubicles. As part of our family, you will enjoy:Being part of Airbus NetworkFlexible hoursHybrid working environment (3 days in office)Free parkingWeekly BreakfastStrong work-life balanceCasual dress codeRewards and Recognition programTraining and Development SupportMonthly Lunch and LearnsAn active social committeeOrganized Volunteer EventsGame room, including a flight simulator!Lunch hour sporting activities (hockey, soccer, volleyball etc.) with a shower on siteActive Inclusion & Diversity CommitteeAnd much more!Not to mention, the aviation industry’s ongoing digital transformation means we must continually innovate and rise to the many challenges faced by our geographically diverse customers. We are always looking for creative ways to improve our processes and technologies to be a leader in the highly competitive aviation market.How to Apply:Candidates who are interested in joining the NAVBLUE team are invited to submit their resume and cover letter, highlighting their work experiences and skills via email to talent@navblue.aero. We thank all applicants for applying. Only selected applicants will be contacted.Navblue is committed to creating an environment and a culture where everyone feels like they belong no matter who they are or where they are from. We are committed to providing equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job. We do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national or ethnic origin, religion, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, record of offences, and basis of disability or any protected class. Accommodations will be available on request for candidates throughout the entire recruitment and selection process.About Us:NAVBLUE, an Airbus Company, is a leading global provider of flight operations solutions, including aeronautical charts, navigation data solutions, flight planning, aircraft performance software (take-off/landing, weight and balance), and crew planning solutions. You’ll be able to shape the future of the digital aviation industry by working on several of the best in the industry flagship products enabling pilots, dispatchers, flight engineers and other aviation personnel on a daily basis to deliver safe, efficient, and reliable flight operations all over the world. You’ll have the opportunity to support millions of flights each year and help NAVBLUE customers maximize efficiency, reduce costs, ensure compliance with complex national and international safety regulations, and effectively deliver their services.You’ll join a team with a focus on digital and collaborative innovation that is passionate and customer-focused. Over the last few years, Airbus has been supportive of various initiatives such as Going Digital, Performance Based Navigation Services, Air Traffic Management Modernization Programs, FlySmart on iOS and other digital projects related to new aircraft technologies; the launch of NAVBLUE was therefore a natural step to further develop its Flight Operations and Air Traffic Management Portfolio. NAVBLUE is also proud to have been recognized as one of Waterloo Area’s Top Employers for 2024. Based on eight criteria: physical workplace, work atmosphere and social, health financial and family benefits, vacation and time off, employee communication, performance manager, training and skills development and community involvement. It was determined that we offer some of the most progressive and forward-thinking programs within the area. Plus, NAVBLUE was recognized as one of Canada’s Best Employers for Recent Graduates in 2024. We are excited and grateful for both these recognitions. We realize that it is our employees that have allowed us to succeed and will allow us to continue succeeding. NAVBLUE is a fully owned subsidiary of Services by Airbus, fueled by the agility of Airbus ProSky and Navtech (acquired in 2016), and the pioneering spirit of Airbus, NAVBLUE was created in July 2016 with one mission: lead aviation into the digital age. NAVBLUE is based in Hersham (UK), Toulouse (France), Waterloo, ON (Canada), Bangkok (Thailand) and Malmö (Sweden), Gdansk (Poland) with other offices all around the world. The Future is Yours for the Taking: https://youtu.be/vdY6gYuceYY