Job Description
Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.
Do you thrive on growing broker satisfaction whenever contact is made with a group of broker partners? As a partner to a strong national brand and broker partner official representatives of Aviva Inc., you are empowered to deliver an outstanding broker experience.
Are you motivated by providing exceptional service and a more personal touch service for our customers? This role will enable you to deliver on our brand promise "With you today for a better tomorrow." Your objective will be to take ownership of risk decisions and transcend a confident, trusting and professional experience to our Broker Partners.
Do you believe developing effective broker-partner relationships will be pivotal to your success? You will ensure communication with broker partners is consistent and fair and delivers a valuable service. This means providing superior underwriting service and balancing the broker's needs against the corporate priorities to enable profitable growth and underwriting excellence.
What You'll Do
Deliver superior quality commitments and foster a "One Stop Shop" environment for our broker partners
Continuously update soft skills through identified e-learning courses and product/industry knowledge through CIP/FCIP or other related industry accreditations.
Service our broker partners' needs in a timely and informed manner. Broker interactions should constantly challenge the status quo to provide best-in-class underwriting service.
You will have an opportunity to influence the Broker Survey results strongly. Dedicated steps taken throughout the year will contribute to a successful outcome of this survey.
You are committed to exhibiting high integrity when representing Broker/Aviva and dealing with team members and the leadership team.
What you'll bring
Strong negotiations skills
4 years of personal lines insurance experience
CIP designation or working towards CIP or any other insurance industry accredidations
Demonstrate leadership capabilities
Strong negotiation and time management skills
Drive the Business – think strategically, champion the brand, and make effective decisions
Know the Customer – build trust and strengthen operational relationships
Win with People – communicate with impact, lead and develop skills and knowledge of all those you come in contact with every single day
Execute with Excellence – cultivate collaboration between teams and between underwriting and other business units
Will to Win – set a clear vision, welcome and support challenges and change, influence others, and eliminate ambiguity
Excellent oral and written communication skills coupled with confident decision-making and analytical skills
Organized and strong time management skills
Ability to work a variety of shifts from 8 am-7:30
Hybrid working – a combination of remote and in-office working
What you'll get
Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
Exceptional Career Development opportunities.
Competitive vacation package with the option to purchase 5 extra days off per year
Employee-driven programs focused on gender, LGBTQ+, origins, diversity and inclusion
Corporate wellness programs to support our employees' physical and mental health
Hybrid flexible work model
Additional Information:
Aviva Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process, including the application process. If you require an accommodation because of a disability, we will work with you to meet your needs. Applicants need to make their needs known in advance. If you are selected for an interview and require an accommodation, you are encouraged to advise the Talent Acquisition Partner, who will consult with you to determine an appropriate accommodation.
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