Job Description
The world’s leading supplier of mineral-based specialty solutions for industry with 14,000 employees, operations in more than 40 countries, and €4.3 billion in revenue in 2022. Imerys delivers high-value-added, functional solutions to a great number of sectors, from processing industries to consumer goods. The Group draws on its understanding of applications, technological knowledge and expertise in material science to deliver solutions by beneficiating its mineral resources, synthetic minerals and formulations. Imerys’ solutions contribute essential properties to customers’ products and their performance, including heat resistance, hardness, conductivity, opacity, durability, purity, lightness, filtration, absorption and water repellency. Imerys is determined to develop responsibly, in particular by fostering the emergence of environmentally-friendly products and processes. If you want to grow your skills and develop your career, find out more atwww.imerys.com The PositionThe PositionInfrastructure Technical Sales Manager Job SummaryAs a Industrial Sales Manager, for Canada, your role is to: Manage and lead the commercial and the technical activities Take charge of the management of customers and prospects of the customer portfolio for which you are responsible Drive business & market development with lead and opportunity generations and key account managements Participate in the development of the business strategy for your perimeter Support technically the customers and train on the product utilizations Understand the market dynamics and the related stakeholders (asset owners, contractors, engineers) Act as an ambassador, representing the company externally as expert, namely participating in university networks, standardisation committees, customer events Manage the relation with the toll manufacturers KEY TASKS AND RESPONSIBILITIES: Account management Make value selling and apply the pricing policy vis a vis the assigned accounts Establish and nurture relationship with assigned customers (management, purchasing, R&D) Identify sales development targets, elaborate and implement appropriate development strategy Ensure forecast accuracy and jointly manage customer relationship with Customer Service Team Technical Sales Support the customer on the job sites during the product installation / troubleshooting / supervise trials Lift customers' technical objections along the opportunity process Identify technical opportunities with existing products to optimize value proposition Business Development : identifies the right opportunities for organic growth through technical discussions Support marketing initiatives such as market studies, benchmarking analysis of Imerys and competitors ‘products, alternative technologies offering and positioning. Hygiene Safety Environment missions: Ensure compliance with safety rules, educate teams on preventive measures to achieve our safety objectives Participate to the building of the annual sales plan/ budget forecast and mid-term plan for your perimeter Direct sales forecasting activities and set performance goals accordingly Execute the commercial roadmaps developed for your segment or products or geography Analyses sales trends/preparation of reports for management/advise on the business Review and analyze performances against programs, quote and plan to determine effectiveness Ensure business is servicing existing customer base at (or surpassing) expectations and developing new growth opportunities in each circuit and market segment. Develop plans and strategies for developing new commercial opportunities and achieving the sales goals with strong ability to build both internal and external relationships Operations / Supply Chain Cooperate with the supply chain team and provide forecast Manage the relation with the toll manufacturers of the products Management of significant customer quality issues Respond to customers on significant quality issues (outside packaging, logistics or pure specifications problems) and analyse causes and possible solutions Liaise with Supply chain / operations / quality managers on solution identification and implementation Acting as expert internally and externally Act as technical ambassador for his/ her area of expertise in external communication (customer technical training, participation in external knowledge sharing, fairs & conferences, standardisation committee, etc.) Build a network among the customers’ technical community Education and Experience Requirements: Bachelor’s Degree in Engineering or Business related field or equivalent experience Customer oriented, enable to build up strong relationship internally & externally Good Communication skills with customers and with technical committees Willingness to travel - Depending on home based location, approximately 50% Position TypePosition TypeFull time and PermanentThe Company The world’s leading supplier of mineral-based specialty solutions for industry with 14,000 employees, operations in more than 40 countries, and €4.3 billion in revenue in 2022.Imerys delivers high-value-added, functional solutions to a great number of sectors, from processing industries to consumer goods. The Group draws on its understanding of applications, technological knowledge and expertise in material science to deliver solutions by beneficiating its mineral resources, synthetic minerals and formulations. Imerys’ solutions contribute essential properties to customers’ products and their performance, including heat resistance, hardness, conductivity, opacity, durability, purity, lightness, filtration, absorption and water repellency. Imerys is determined to develop responsibly, in particular by fostering the emergence of environmentally-friendly products and processes.If you want to grow your skills and develop your career, find out more atwww.imerys.comThe PositionInfrastructure Technical Sales ManagerJob SummaryLocation: Canada (Quebec, Ontario) As a Industrial Sales Manager, for Canada, your role is to: Manage and lead the commercial and the technical activitiesTake charge of the management of customers and prospects of the customer portfolio for which you are responsibleDrive business & market development with lead and opportunity generations and key account managementsParticipate in the development of the business strategy for your perimeterSupport technically the customers and train on the product utilizationsUnderstand the market dynamics and the related stakeholders (asset owners, contractors, engineers)Act as an ambassador, representing the company externally as expert, namely participating in university networks, standardisation committees, customer eventsManage the relation with the toll manufacturersKEY TASKS AND RESPONSIBILITIES: Account management Make value selling and apply the pricing policy vis a vis the assigned accountsEstablish and nurture relationship with assigned customers (management, purchasing, R&D)Identify sales development targets, elaborate and implement appropriate development strategyEnsure forecast accuracy and jointly manage customer relationship with Customer Service TeamTechnical Sales Support the customer on the job sites during the product installation / troubleshooting / supervise trialsLift customers' technical objections along the opportunity processIdentify technical opportunities with existing products to optimize value propositionBusiness Development : identifies the right opportunities for organic growth through technical discussionsSupport marketing initiatives such as market studies, benchmarking analysis of Imerys and competitors ‘products, alternative technologies offering and positioning.Hygiene Safety Environment missions: Ensure compliance with safety rules, educate teams on preventive measures to achieve our safety objectivesCommercial plan building, execution & monitoring Participate to the building of the annual sales plan/ budget forecast and mid-term plan for your perimeterDirect sales forecasting activities and set performance goals accordinglyExecute the commercial roadmaps developed for your segment or products or geographyAnalyses sales trends/preparation of reports for management/advise on the businessReview and analyze performances against programs, quote and plan to determine effectivenessEnsure business is servicing existing customer base at (or surpassing) expectations and developing new growth opportunities in each circuit and market segment.Develop plans and strategies for developing new commercial opportunities and achieving the sales goals with strong ability to build both internal and external relationshipsOperations / Supply Chain Cooperate with the supply chain team and provide forecastManage the relation with the toll manufacturers of the productsManagement of significant customer quality issues Respond to customers on significant quality issues (outside packaging, logistics or pure specifications problems) and analyse causes and possible solutionsLiaise with Supply chain / operations / quality managers on solution identification and implementationActing as expert internally and externally Act as technical ambassador for his/ her area of expertise in external communication (customer technical training, participation in external knowledge sharing, fairs & conferences, standardisation committee, etc.) Build a network among the customers’ technical community Education and Experience Requirements: Bachelor’s Degree in Engineering or Business related field or equivalent experienceCustomer oriented, enable to build up strong relationship internally & externallyGood Communication skills with customers and with technical committeesWillingness to travel - Depending on home based location, approximately 50%Position TypeFull time and PermanentOnly technical issues will be monitored through the below inbox: recruiting.support@ imerys.comPLEASE DO NOT SUBMIT RESUMES OR APPLICATIONS TO THIS EMAIL, AS THEY WILL NOT BE REVIEWED.To ensure fairness and legal compliance in our recruitment processes, only applications received through the online application process will be considered. IMERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.#J-18808-Ljbffr