Job Description
Implementation Consultant Ii Financial Saas (Remote)Implementation Consultant Ii Financial Saas | Brex |Canada Brex empowers the next generation of businesses with anintegrated corporate card and spend management software. We make it easy... Why join usBrex empowers the next generation of businesses with anintegrated corporate card and spend management software. We make it easyfor our customers to manage every aspect of spending and empower theiremployees to make better financial decisions from anywhere they live orwork. Brex proudly serves tens of thousands of growing businesses, fromearly-stage startups to global enterprises.Working at Brex allows you to push your limits, challenge the statusquo, and collaborate with some of the brightest minds in the industry.We’re committed to building a diverse team and inclusive culture andbelieve your potential should only be limited by how big you can dream. Wemake this a reality by empowering you with the tools, resources, andsupport you need to grow your career.Implementation at BrexThe Implementation team is focused on onboarding net-new andexisting customers to Empower, ensuring they have a delightful experience.The Implementation team is the face of Brex and is responsible forproviding the customer with a unique and fresh experience as they transformtheir mundane expense management process into something moreemployee-focused and exciting. We are collaborative and supportive, workingcross-functionally to provide the best experience possible and alwaysputting the customer first. We focus on turning booked revenue into billedrevenue through the process of implementing customers quickly andsuccessfully. We have a culture where we support and lift each other up tobuild an authentic, inclusive environment where our team members can grow,shine, and make an impact.What You’ll DoThe Implementation Consultant II role advises and guidescustomers; ensuring they launch Brex’s new Empower platform successfully,driving wide adoption, and are continually driving business value. Partcoach, project manager, consultant, and product expert, our consultants arecontinually focused on helping our customers improve their financialworkflows with Empower.ResponsibilitiesWork closely with customers to discover their business needs andchallenges and then coach them on the best ways to use Brex Empower tosolve themPlay an important role in scoping, consulting, implementing, andachieving customer outcomes with the Brex Empower platform Partner with customers & project manage implementations andlaunches including confirming the project plan, mobilizing stakeholders,and tracking activities through implementationFollow best practices to drive spending activity mid-implementationConfigure, test, and validate the dashboard with the customer to ensurethe product fits their needs and functions as intended Oversee the integration of the customer’s accounting software withthe Brex Empower platform or partner with Integration Specialists andArchitects to scope the proper solutionManage the customer relationship and expectations, working diligentlyto provide solutions to any challengesWork cross-functionally as a member of the Brex account team to delivera smooth customer experience, including knowledge sharing and keeping ourSales and Customer Success partners informed on customer engagementsFrom time to time, our consultants will work with Account Executives onsales calls to provide a service overview pitch Adapt quickly to product changes and limitations, and communicate thesestrategically to stakeholdersDevelop familiarity with the product roadmap and provide a supportingvoice into future iterations of the product roadmapBuild and execute a prioritization strategy for managing multiplehigh-touch customer relationshipsProvide change management planning to clients including guidingexecution of their change management approach. Guide clients on theircommunication approach, training materials, and training execution.Requirements5+ years of relevant work experience in a customer-facing role,preferably within a SaaS organization or consulting firm that delivers SaaSservices2+ years of project management or consulting experienceExperience building processes and programs that benefit customeroutcomes Comfort-leading customer engagements that may contain both technicaland non-technical work streamsExcellent communication skills, both with customers and within anorganizationDemonstrated ability to provide customized solutions to a variety ofcustomersAbility to resolve issues and risks in a cross-functional andcollaborative way.Strong sense of urgency in driving projects to completion whileachieving the desired business outcomes.Bonus PointsImplementation experience in Financial, Expense Management, or ERPSoftware spaceDomain expertise in any of the following areas: General Ledger,Accounts Payable, Accounts Receivable, Billing, Expense Management, Travel,Procurement and Corporate Card ProgramCompensationThe expected salary range for this role is $105,000 CAD –$132,000 CAD. However, the starting base pay will depend on a number offactors including the candidate’s location, skills, experience, marketdemands, and internal pay parity. Depending on the position offered, equityand other forms of compensation may be provided as part of a totalcompensation package.Please be aware, job-seekers may be at risk of targeting bymalicious actors looking for personal data. Brex recruiters will only reachout via LinkedIn or email with a brex.com domain. Any outreach claiming tobe from Brex via other sources should be ignored. Show more Show lessTagged as: remote, remote job, virtual, Virtual Job,virtual position, Work at Home, work from home When applying state you found this job onPangian.com Remote Network. #J-18808-Ljbffr