Job Description
Who
We Are?Emterra Environmental is a dynamic, growth-oriented,
and safety-focused company. Our organization has been deemed to be an
“essential service” by providing collection and processing for Waste and
Recycling that keep our communities clean and safe. With customer service and safety as our
focus, we are looking for an energetic and driven employee to support our
growing company and play a crucial role in waste diversion. Emterra is proud to
be recognized as one of Canada’s Greenest Employers, a certified diverse supplier
of the Canadian Aboriginal and Minority Supplier Council (CAMSC), the Canadian
Women Business Enterprise National Council (WBE) and WEConnect International.The Return to Work/Claims
Coordinator position is a crucial part of our Claims Management and Early and
Safe Return to Work process. Reporting directly to the Disability Claims
Manager, this role is responsible for coordinating and administrating
occupational and non occupational claims, as well as data management,
maintaining records, , and helping to design and maintain key KPI’s. By assessing and promoting the needs of the
business by proactively managing disability claims, you will bring tangible
results and work collaboratively throughout our Canadian sites in a manner that
is in line with our Company Goals and Values.Qualifications1-2 years’ experience with Health and Safety Return to Work administrative is required for this role.Knowledge of Provincial Workers Compensation legislation, Provincial Employment Standards Acts and Occupational Health and Safety regulations, Duty to Accommodate, Human Rights Code, Privacy laws, FIPPA, etc.; and provincial specific legislation (e.g., AODA).Post secondary education in a related field is required.Occupational Health and Safety certification is an asset.Excellent written and oral communication with various cross functional teams and internal and external stakeholders.Ability to develop and analyze relevant occupational health and safety statistical data.Ability to handle sensitive issues and to protect confidential medical information. Excellent computer skills with working knowledge of various software, including Microsoft Office.Ability to work independently and collaboratively as a team member.Exceptional problem-solving abilities and professional judgement.Previous work experience at Provincial Workers Compensation organizations is an assetRole ResponsibilitiesAs the first point of contact for the administration of all claims and
for leading return to work activities, will work with the Disability Claims
Manager and Leaders in the field to ensure the proper and timely filing of all
claims and suitable and sustainable return to work outcomes. Administrates and enters all claims into various databases as well as
disability providers and/or governing bodies.Maintains
computerized claim files and hard copy claims filing system by compiling the
relevant documents, opinions, and recommendations of all parties.Provides
information to all stakeholders on the return-to-work practices and processes
as well as educate them on their rights and obligations.Develops,
implements, and monitors individual return-to-work/accommodation plans for
injured/ill employees in consultation with various stakeholders, which may
include further accommodations and/or transition to a different job.Ensures
that injured/ill employees are receiving satisfactory treatment and
rehabilitation servicesIdentifies
issues that present obstacles to the return-to-work and the intervention(s)
required to overcome them and achieve positive return-to-work outcomesAssists the Disability Claims Manager in designing and implementing
disability management programs that focus on health promotion, disability
prevention and early and safe return-to-work and leading practices..Responds to inquiries from various stakeholders throughout Canada
regarding claims administration and return to work practices and
disability insurance.Under the direction of the Disability Claims Manager, will participate
in disability and return to work management awareness trainingResponsible
for the proactive administrative management of assigned disability claims
(STD, LTD and Life Waiver) and workplace claims by determining the length
of disability through an evaluation of medical information and job duties
for all Canadian sites.Review and lead Emterra’s occupational and non
occupational injury administration and program, disability management
programs utilizing best practice to optimize supports and resources at
each site.Under
the direction of the Disability Claims Manager, provide regular updates to
a variety of stakeholders (employees, managers, physicians, specialists,
unions, providers, etc.) and gather the relevant information allowing the
initial and ongoing assessment and management of an employee’s
occupational and non-occupational injuries.Liaise
with LTD Insurer to determine status of claims, action plans and next
steps. Develop,
compile, coordinate, analyze and monitor various case management reports.Track
exemptible incidents from the Attendance Management Program for all Non-Culpable
absenteeism in coordination and collaboration with the HR department.Provide
supplemental coverage for the Disability Claims Management during
vacation, time off etc.Assist
with the onboarding and HR training for new hires.Assist
the HR Director with HR related and administrative tasks, as assigned.This
role may require site visits and is an onsite role.Reasons to Apply, Stay and Grow with Emterra Group·Opportunity to be part of one of Canada’s Greenest Employers!·Competitive wages and annual wage increases!·Comprehensive health benefits (drug, dental, vision, LTD, life insurance)!·Employee Assistance Program, paid for by the Company!·Tuition reimbursement program and professional development support!·Employee discount programs!·Be part of an organization that wans to learn and grow!·Ability to have impact and make change!Are you ready to jumpstart your career
by joining one of Canada’s Greenest Employers and become part of the
environmental solution? If so, apply now!
We appreciate all applicants who apply however only those who are
qualified, will be contacted.Emterra Group is committed to
maintaining an equitable, fair, and diverse environment. Any applicants who have a disability or
require reasonable accommodation may speak directly with our dedicated Talent
Acquisition and Recruitment Specialists.
Reasonable accommodations will be assessed on a case-by-case basis.