Job Description
Company DescriptionFairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.Drawing from Pittsburgh’s rich history, fl.2 showcases a wide selection of local beers, craft cocktails, and an elevated Modern American menu with unique signature items that have the power to transform guests into regulars. Vibrant and inviting, the restaurant and bar offers a space that allows for an open, airy atmosphere with a modern framework incorporated with architectural elements.Job DescriptionSummary of Responsibilities: Reporting to Director of Sales & Marketing, responsibilities and essential job functions include but are not limited to:Responsible for meeting and exceeding personal sales booking goals & call activity goals (monthly, quarterly and yearly)Responsible for identifying key SMART action steps for each quarter that will achieve booking goalsAssist in planning and implementing strategies and action plans to increase group businessRequired to conduct active prospecting efforts to develop new business within new and existing accounts to generate long term success for the hotelConduct best in class site inspections to showcase hotel product and services and convert businessEntertainment of clients as appropriate to build and strength relationships.Travel as appropriate to various industry and company related client events in key feeder marketsUtilization of Opera Sales & Catering sales system in compliance with FH&R and Fairmont Pittsburgh standardsInvolvement in industry associations and local community organizations by participating in monthly meetings and committee role as appropriateStaying familiar with industry trends via appropriate publicationsAbility to think strategically about hotels niche in business community and where to pursue business leads for all segments of hotelFollow up on leads in respective territory both by telephone and by written correspondence within 1 hour timeframeParticipate in all required meetings (weekly sales meetings and morning sales and catering lead meeting). Participating in on going brainstorming sessions.Adhering to all Fairmont Hotels & Resorts sales standardsParticipation required at sales training including Situational Selling, Negotiation Training, shop score of 90% company goalParticipate in all Fairmont Hotels & Resorts territory sales events and trade shows, involves preparation of events, invitation of clients and facilitating of eventMaintain positive relations with all Guests, Vendors, Colleagues and Global Sales Offices within respective market.QualificationsQualifications: Three or more years of related experience, preferably in the Luxury Market.Bachelors degree or masters degree required, ideally in a related field.Must be a clear communicator, able to confidently interact with VIP’s and Senior Executives.Must be computer literate and proficient in MS office and be able to fully utilize Opera Sales and Catering System. Knowledge of lead generation programs an asset.Must have a valid driver’s license.Additional InformationWhat is in it for you:Competitive salary and flexible benefit plansGenerous PTO allowancesEmployee rates at Accor properties in NCA regionLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCHOur Commitment to Diversity & InclusionFairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor, visithttps://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS#INDHPAll your information will be kept confidential according to EEO guidelines.