front desk agent - Hospitality Inn Hotel
  • Port Alberni, British Columbia, Canada
  • via Whatjobs
CAD - CAD
Job Description

Education: Secondary (high) school graduation certificateExperience: Will trainTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaProcess guests' departures, calculate charges and receive paymentsBalance cash and complete balance sheets, cash reports and related formsMaintain an inventory of vacancies, reservations and room assignmentsFollow emergency and safety proceduresClerical duties (i.e. faxing, filing, photocopying)Answer telephone and relay telephone calls and messagesAssist clients/guests with special needsContact customers to deliver requested wakeup callsProvide customer serviceWork conditions and physical capabilitiesFast-paced environmentPersonal suitabilityDependabilityEfficient interpersonal skillsFlexibilityReliabilityWork Term: PermanentWork Language: EnglishHours: 35 to 40 hours per week

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