Job Description
Work for an industry leader in the reservation system and park management sector! You can connect people to memorable recreational experiences through exceptional reservation systems and best-in-class call center services!
We are looking for French bilingual CSRs to work as Reservation Agents in Guelph! This is an in-office position where you work with a fun and exciting team! You will play a crucial role in directly assisting the public with reservations and addressing a variety of related questions.
Responsibilities:
– Assist customers with reservations and inquiries in both English and French.
– Provide outstanding customer service in a friendly and empathetic manner.
– Utilize computer systems and learn new software quickly.
– Think on your feet to address customer concerns and needs effectively.
– Collaborate with team members to ensure a positive customer experience.
Requirements:
– Professional oral and written language skills in both English and French.
– Friendly demeanor and excellent listening skills.
– Patience in understanding and assisting customers with their needs.
– Tactfulness and pleasant communication style.
– A natural knack for computers and quick learning of new software.
– 1 year of experience providing top-notch customer service to the public.
– Call center experience is beneficial but not mandatory.
What We Offer:
– A welcoming, team-based work environment that recognizes and rewards commitment and customer service skills.
– Comprehensive paid training program to ensure you’re comfortable with our software and customer service approach.
– Monthly bonuses to celebrate your achievements.
– Step into a call center environment equipped for success.
– Enjoy free camping as an additional perk!
Other Details:
Hours of Operation: 7 AM – 10 PM, 7 days a week.
After training, expect to be scheduled 10-15 hours per week until call volumes increase.
End of Contract Date: October 13, 2024
Rate of Pay: Starting at $18.50/hour with a $1.00/hour End of Contract Bonus.
How to apply/ Comment Appliquer:
Please reply to this posting with a copy of your resume or email your resume to mpcareers@ablemployment.com and mention the job ID #24180 in the subject line.
After submitting your resume, you will receive a link through text and email to answer a few short questions to help us better match you with our upcoming openings.
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