Job Description
Your Independent Grocer focuses on delivering a great employee and customer experience throughout the store by exceeding customer expectations in departments including Produce, Meat, Deli, Bakery, Grocery, and Dairy. We are looking for a leader who knows how to motivate, engage and develop their people while is passionate about merchandise and programs execution who also looks for effective and innovative ways to serve the community.Address : 323 Main Street, Shawville, QC J0K 2Y0As the future Franchisee you will receive superior support by a network of innovative and responsive District Managers and Customer Experience Specialists who will assist you to grow your business. You will oversee all the operational functions of your business which includes but is not limited to setting targets, achieving goals, managing costs, recruiting, inspiring, coaching, training, and above all providing superior customer satisfaction. What you’ll do:As the Franchisee, you’ll ensures your business fosters a positive employee environment, operates efficiently and achieves maximum profitably, all while building the brand reputation, within your community. You will also share in our overall goals of: increased sales performance by focusing on employee and customer obsession of We Love Food, adopting creative merchandising, advertising and suggestive selling strategieson cost by continuously seeking ways to become more productive and efficientCare of Each other: proactively making your business the best by building a strong employee team and focus on community involvementand motivating your in-store team by building positive employee relationswith Community partners to foster a positive relationship while establishing a strong community presencewith your Department Teams to plan, develop and execute in-store programs and eventsand exceeding financial performance budgets/targets particularly in Sales, Shrink, Labour, and Controllable Expenses as well as, operational metrics including NPS and Inventory Managementbuilding relationships with Customers, Employees, District Managers, Store Support, Specialists, and Vendorsto all concerns, queries or complaints from customers or employees, reacting with urgencysolving day-to-day operational issues as they ariseto Operational Store Standard Guidelinesto and maintain compliance with all Legislative and legal requirements What you’ll Need:Strong "entrepreneurial" flair with an emphasis on growing the business and long-term planning.Strong leadership skills demonstrated by your integrity, passion, and authenticity People-focused with an emphasis on development and coaching for high performanceCommunity-focus with the demonstrated ability to build and cultivate long lasting relationships with local community groups.Demonstrated financial acumen with the ability to understand and interpret Profit and Loss Statement, and the ability to drive and deliver consistently outstanding financial results vs budgets/targetsSolid merchandising and marketing knowledge with the ability to execute programs to drive sales and gross profit.Required proficiency in Fresh and Dry Operations, inventory control, cash office operations, Microsoft Office and SAPAbility to maintain composure and decision quality under pressure while achieving resultsMust be Bilingual English/FrenchOur CommitmentWe are committed to creating a diverse and inclusive workplace. If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation. Contact Information If you are interested in this opportunity and feel that you possess the necessary requirements, please submit your resume to franchisecareers@loblaw.ca.