Job Description
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Field Service Supervisor
Primary Location:
Lachine, Quebec, CA Burlington, ON, CA Kelowna, British Columbia, CA Sudbury, ON, CA Wabush, NL, CA
Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.
At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.
Job posting end date: 06/28/2024
Introduction
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Introduction
We are seeking a Field Service Supervisor to join our Field Service team. You will be responsible for the coordination/planning and execution/supervision of activities related to the repair, maintenance, and installation of mining process equipment. Your role plays a crucial part in maintenance work as well as knowledge in mining equipment. In this position, you will report to the Field Service Manager.
This position is mainly located in Sudbury, North Bay, Thunder Bay, Ontario, Prince George, British Columbia but we are happy to offer flexible working arrangements, including hybrid options. however, it involves up to 70% of travel to customer sites.
Team you belong to
You will join a team of Field Service experts dedicated to the repair, maintenance, and installation of Metso's mining process equipment.
Our team culture is all about solving and getting things done. The members in our team are in various locations and coordinate with Interfaces with Operations Team, Manager of Administration/Accounting/Field Service Support team.
What you’ll do
- Work in liaison with the various technical support staff within Metso Minerals’ organization.
- Act has a facilitator for the selection of the contractors and the purchase of the required parts.
- Participate in contract review meeting.
- Actively communicate with selected contractors to make sure teams are properly prepared and ready to execute task safely and efficiently.
- Coordinate field activity with the customer and/or the customer’s contractor(s).
- Must be able to read and understand basic prints/drawings to ensure accuracy of work performed
- Works directly with Field Service Manager, Field Service Representatives and Customer to conduct the work in the time allotted for each project and within budget.
- Troubleshoot mechanical problems and assist with corrective action and repairs.
- Recommend operating and maintenance procedures to insure proper function of equipment.
- Prepare and perform post-mortem meeting.
- Review and submit service report as required
Who you are
- 10 years of experience as a Millwright/Mechanic in Field Service equipment repairs, ideally on grinding mills, crushers, as well as other process machinery
- 5 years of experience as a Supervisor or Project Manager
- Millwright certification or equivalent experience.
- Excellent verbal and written communication skills in English.
- Fluency preferred in French, oral and written.
- Knowledge of computer software including Microsoft Office (Word, Excel)
What's in it for you
- Wellbeing and safety - benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, on-site gym, meal benefits, car/bicycle benefits, and engagement surveys.
- Annual bonus - global incentive programs tied to business and performance targets.
- Hybrid working possibilities - while we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
- Extensive learning opportunities - ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
- Worldwide support - leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
- A thriving culture – we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
Get in touch
Want to rise above the possible with us? Click ‘Apply now’ to leave your application.
How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people
Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, or status as a qualified individual with a disability.
Metso is a frontrunner in providing sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. By helping our customers increase their productivity, improve their energy and water efficiency and environmental performance with our process and product expertise, we are the partner for positive change.
Headquartered in Helsinki, Finland, Metso employs over 16,000 people in close to 50 countries and sales for 2022 were about EUR 5.3 billion. The company is listed on the Nasdaq Helsinki. metso.com.
Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.
Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. We are the partner for positive change.
Headquartered in Espoo, Finland, Metso employs over 17,000 people in close to 50 countries and sales for 2023 were about EUR 5.4 billion. The company is listed on the Nasdaq Helsinki. metso.com, x.com/metsoofficial