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Job Description
Home Experienced Retail Department Manager, Produce ...
Experienced Retail Department Manager, Produce - Nunavut
Full Time
Canada
Northern / NorthMart
Posted today
Full Job Description
Note: This role is only open to candidates with 2+ years of experiencein a manager role in a high volume retail/grocery environment.
Full Job Description
Note: This role is only open to candidates with 2+ years of experiencein a manager role in a high volume retail/grocery environment.The Department Manager, Produce is accountable for thesuccessful day-to-day operation of the produce department. Thisincludes the implementation of company standards, the management ofcompany assets, attention to maintaining a local competitive position,and the development and training of staff. The incumbent supports therest of the store management team and fosters positive customerrelationships.
*More than just retail.*
*Come make adifference.*
The Northern/NorthMart stores currently haveexciting opportunities for full-time, permanent employment in retailstores across the North. This is an excellent opportunity to join ateam where your experience and work ethic are appreciated andrewarded. With Northern/NorthMart, you’re encouraged to learn and growon the job and to explore the beauty and the culture of thecommunities in which we live and work.
Are you a couple?Friends, siblings or just two colleagues that get along really well?We are looking for enthusiastic and highly motivated retailprofessionals who welcome the opportunities for career advancementthat we have to offer. If you are customer service leaders with apassion for being part of a hardworking retail team
*Northern/NorthMart offers rewarding experiences and uniqueopportunities for growth.*
* Competitive salaries
*Comprehensive benefits package
* Allowances for both food andaccommodation
* Paid training
*YourResponsibilities*
*Provide excellent customer service bydelivering on the Value Offer.*
* Focus on customer serviceas a top priority by creating strong customer relationships andproviding excellent customer service
* Monitor and adjustcustomer service levels as needed
Deal with customercomplaints and requests quickly and effectively
* Addressand respond to all customer inquiries
* Ensure an enjoyableshopping experience for customers
* Schedule staff to maximizecustomer service and fulfill business needs*Manage the ProduceDepartment to maximize sales and profits.*
* Ensure that theProduce Departments is ready for business, stocked and maintainedthrough out the day.
* Ensure that product is ordered accordingto planned timelines and criteria
* Fully support and participatein all advertising campaigns and P.O.P strategies as directed throughProcurement and Marketing
* Ensure that seasonal and promotionalmerchandising is planned and executed to maximize sales, profits andcreate customer excitement
* Ensure produce displays are permarketing directions
* Complete business segment inventories asrequired
* Monitor gross profit; investigate and rectifyvariances
* Monitor and control inventory levels by orderingproduct weekly; minimize over/under stocks, maximize in-stocks todevelop sales, inventory turns and return on investment
* Monitorinventory levels and shrink reduction; rotate stock to guaranteefreshness
*Ensure that the daily operating disciplines, asdescribed in the Produce Manual are consistently met.*
*Adhere to the department cleaning schedule and to all approvedcleaning/ sanitation techniques.
* Responsible for crisping,trimming, wrapping and displaying produce in merchandise cases and onproduce tables.
* Ensure that product preparation areas,merchandise cases, tables and equipment are clean, safe andsanitary.
* Ensure that product is correctly received, inspected,cleaned, dated, priced, stored and rotated upon receipt (FIFO)
*Ensure that product is packaged according to company standards
*Maintain equipment as directed by the manufacturer and FacilityMaintenance.
* Ensure equipment is calibrated and workingproperly.
* Maintain 52 week file and records
*Support, train and develop staff so that staff provides outstandingcustomer service, and are familiar with the correct handling andpreparation of products.*
* Through on-going communicationkeep staff abreast of key activities
* Manage staff schedules inorder to meet customer and business needs
* Supervise, coach anddevelop employees
* Work with supervisors to recruit, train, leadand develop produce employees
*Skills andQualifications*
We’re looking for professional, organized workerswho have a healthy sense of adventure and a strong knowledge andexperience base.
* A minimum of two years of experience ina high-volume grocery/retail environment
* Strong customerservice skills.
* Record of bottom line and sales results inprevious roles.
* Ability to interpret a variety of instructionsboth verbally and orally.
* Computer knowledge of Excel andOutlook.
* Strong knowledge of grocery operating principles.
* Exceptional analytical, problem solving and decision making skillswith a high attention to detail
* Proven organizational, planningand prioritizing skills
* Excellent written and verbalcommunication, interpersonal skills and superior customer serviceskills
* Must have the ability and desire to develop an in-depthunderstanding of Northern/NorthMart customers
* Demonstrates apersonal and enthusiastic commitment to Northern/NorthMart's vision,mission, values and strategies
* Highly motivated and adventurouswith an appreciation for small town life in a culturally diversesetting considered an asset
*Working Conditions*
* Work in extreme conditions
* Lift 50+ pounds
* Workextended hours
* Will be required to stand for long periodsoccasionally.
* Use full hand mechanics
* Handle or feel andreach with hands and arms
* Work in remote areas
*OurPromise to Indigenous Peoples*
The North West Company("NWC" or "North West") recognizes its longstanding relationship withIndigenous Peoples and its role as the largest provider of goods andservices to Indigenous communities in northern Canada. North West’spredecessor entities were fur trading and provisioning companies thateconomically intertwined with Indigenous Nations for hundreds ofyears, well before the accelerated settler periods of the 19th andearly 20th centuries. North West acknowledges its predecessors werealso instruments of European sovereignty and power that contributed tothe colonization of Indigenous territories and Nations that make upthe geography of Canada today. In the spirit of Truth andReconciliation, we acknowledge Canada’s colonial history and thepolicies of racism that created power imbalances throughout historyand the resulting harm done to Indigenous Peoples.
_*OurPromise to Indigenous Peoples is a reaffirmed commitment to buildingmore collaborative relationships that will enhance the inclusion andsocial well-being of Indigenous People of Canada. We fully commit tothe spirit of reconciliation reflected in the Truth and ReconciliationCommission’s Calls to Action and final report.*_
*Help UsServe Rural and Remote Communities*
The North West Companyplays a critical role in serving rural and remote communities acrossCanada’s north. Customers trust our Northern stores and NorthMartstores to provide the products and services that make their livesbetter. In turn, we trust our in-store personnel to deliver! If youare considering a career in the north, we offer excellent compensationand the freedom to make a store your own. You’ll have the rareopportunity of experiencing life in the north, with its outdooractivities and culturally engaged communities. We put our fullsupport, including first-rate training, behind you. Many of our mostsuccessful operators worked their way up through our stores. If youare ready for adventure and hungry for a meaningful, wide-open career,take a look at what we have to offer.
We’d love to hearfrom all workers who are motivated to thrive professionally andpersonally while making a difference in multiple communities acrossthe North. We thank all applicants for their interest; however, onlythose selected for an interview will be contacted.
_CANDIDATES MUST BE WILLING TO RELOCATE TO MULTIPLE MARKETS IN THENORTHERNMOST REGIONS OF ALBERTA, MANITOBA, ONTARIO, SASKATCHEWAN,QUEBEC, NUNAVUT, AND NORTHWEST TERRITORIES. RELOCATION ARRANGEMENTSWILL BE MADE AND PAID FOR BY THE NORTH WEST COMPANY._
TheNorth West Company is proud to serve and support communities inNorthern Canada, Western Canada, rural Alaska, the South Pacificislands, and the Caribbean. Our stores offer a broad range of productsand services with an emphasis on food, and our goal is to be the bestlocal shopping choice for everyday household and local lifestyleneeds.
#NorthernStores
Job Type: Full-time
Schedule:
* 8 hour shift
Work Location: Inperson #J-18808-Ljbffr