Job Description
ERP Client Support Services Consultant – Finance modulesERP Client Support Services Consultant – Finance modulesMontrealOpportunity DetailsFull TimeERP Client Support Services Consultant – Finance modules MontrealApply NowShare ThisCopy URLWhere people and technology come together to solve concrete problematics. At Thinkmax, we work in collaboration to make a difference. If you’re looking up to strengthen your skills and help companies accelerate their digital transformation, we invite you to join the team! Your challenge is to: •Provide level 2 support experience of D365/AX2012 ERP platform for our existing customer base; •Analyze and propose solutions to clients based on best practices; •Understand client’s change requests and estimate required efforts. •Troubleshoot and solve finance related issues on any given module; •Create functional design documents, draft/complete scripts/tests to validate that the solution reflects client expectations with transparency. Work with vertical partner solutions; •Work in collaboration with internal and external technical departments for code change, coordination of code promotions, environment data copies, upgrades, updates of D365/AX; •Manage case requests to product group/engineering group of Microsoft; •Work with vertical partner solutions; •Maintain excellent customer relations, with the team and across teams.What you bring to the team:•Bachelor’s degree in business administration, finance, accounting, or a related discipline; •Minimum of 3-5 years of experience as a functional consultant, support consultant or as a Super User for the D365/AX ERP software solution; •Understanding of finance and operation business processes; •Strong organizational and troubleshooting skills; •Ability to manage pressure and priorities; •Proactivity and capacity to complete necessary research to manage cases outside his field of knowledge; •Excellent communication skills, both written and verbal, in English and French.What we offer:•Competitive salary; •Annual bonus to all; •Work-life balance with flexible hours and remote working; •Benefits offered from day one (group insurance, RRSP, etc.); •Telemedicine service and employee assistance program; •Reimbursement of professional contribution; •Early vacation program; •Opportunity for internal advancement and new challenges; •Corporate activities and 5 to 7.Do you need other reasons to convince yourself that working with us is fantastic? Join our team!#J-18808-Ljbffr