Job Description
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Engine Field Service Technician
Fredericton ,
New Brunswick
Work Type: Hybrid - Potential for Partial Remote
Relocation Package: Eligible
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Engine Field Service Technician
Description
We are looking for a talented Engine field service technician to join our team in Fredericton.
In this role, you will be a hybrid tech, you will have a service truck, with an estimated 50% of the time working in the Fredericton shop, and estimated 50% time on the road, including over night stays from time to time.
Some overtime and some weekend work will be required when needed for certain customers.
You will be required to be on call every few weeks.
In this role, you will make an impact in the following ways:
Completes preventative maintenance and/or basic repair activities on engines and related components at the customer site with minimal direction.
Engages with customer in a courteous and professional manner. Ensures prompt and efficient attention to customer needs.
Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools.
Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field.
Completes required documentation, such as service worksheets, timesheets and warranty claims via handwritten forms or business system input screens.
Completes training in line with skill and business requirements Maintains service vehicle and tools for cleanliness and proper operation.
Ensure adherence to all relevant Health, Safety & Environmental policies, procedures and legislations.
To be successful in this role you will need the following:
Heavy duty mechanic Journeyman certification
Locally valid driving permit (Preferred)
This position may require licensing for compliance with export controls or sanctions regulations.
Experience
This position will require you to work on Cummins Engine platforms, mainly ISX, X15, B series, L series, N14 and some M11. Some training will be provided.
Intermediate level of workshop experience required.
Intermediate level knowledge of and/or experience with engine products
Intermediate level of field service and customer service experience.
Knowledge and/ or training on Onan generators (or generators in general) would be an asset.
Knowledge of Quick serve and Cummins Insite would be considered an asset.
(Intermediate):
Completes complex internal engine repairs
Performs engine overhauls with limited direct supervision
(Advanced):
Ability to troubleshoot with limited/no support from diagnostic tools
Larger more complicated engine rebuilds
Mentor junior technicians including technical support and documentation
Compensation and Benefits
Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits.
At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society.
Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
The successful candidate will be subject to our Pre-Employment Background Screening process that consists of a Criminal Background Check.
Job
SERVICE
Primary Location
Canada-New Brunswick-Fredericton-Canada, NB, Fredericton, Cummins Eastern Canada
Job Type
Shop
Recruitment Job Type
Technician
Job Posting
Jun 26, 2024, 2:58:42 PM
Unposting Date
Aug 25, 2024, 11:59:00 PM
Organization
Distribution Business
Role Category
Hybrid - Potential for Partial Remote
This position may require licensing for compliance with export controls or sanctions regulations.
BENEFITS
OVERVIEW
Benefits and perks listed below may vary depending on the nature of your employment with Cummins and the country where you work.
FINANCIAL WELLNESS
As a Cummins employee your retirement savings plan / pension plan / superannuation will power your path to retirement and improve your financial future.
HEALTH & WELLNESS
Your wellbeing is important to us. You and your family will be cared for through comprehensive health care benefits.
CONTINUING EDUCATION
Whether starting or completing a degree, you will be supported by tuition reimbursement opportunities or full funding.
PAID INCENTIVE
You will receive annual merit and profit sharing based on individual and company performance.
DIVERSITY & INCLUSION
We celebrate diverse perspectives and you will be part of building a more diverse workforce to enhance our competitive position and enrich our culture.
WORK-LIFE FLEXIBILITY
Your energy and commitment will be recognized through paid vacation and holidays, parental leave, adoption assistance, flexible work environments and more.
EVERY EMPLOYEE, EVERY COMMUNITY
You are empowered to volunteer at least four hours per year on company time, to give back to the communities where you work and live.
DEVELOPMENT
AND GROWTH
You will learn and grow through training and hands-on experience in an environment that values curiosity and developing talent for the future.
PLEASE BE ADVISED:
Cummins has been made aware that there are a number of scams that take advantage of job seekers in a variety of ways. Depending on the scam, scammers look to collect confidential information to use for identity theft or try to get money from job seekers during the recruitment process.
Cummins will never
ask for money during the application, recruitment, or on-boarding process. To learn more about the most common job scams, tips on how to avoid being scammed and federal reporting procedures, please visit consumer.ftc.gov/articles/0243-job-scams.
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