Job Description
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Job Information
Job Title: Employment and Financial Services (EFS) Analyst
Job Requisition ID: 56972
Ministry: Seniors, Community and Social Services
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open
Closing Date: June 25, 2024
Classification: Program Services 3 Market Adjustment
Salary: $2,626.89 to $3,448.73 bi-weekly ($68,561 - $90,011/year)
The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx
A successful society is defined by its people and the opportunities available for them to fully and actively participate in all aspects of life and provide for themselves and/or their families. The Department of Community and Social Services works alongside other Government of Alberta programs to foster a society in which families are secure and resilient, individuals have safe, sustainable employment, vulnerable Albertans have the supports they require, and no one is left behind. You can be part of helping us make a difference!
The Department of Community and Social Services leads seniors, employment, disabilities and community-based supports, family violence prevention, and family & community support services.
The Statistics and Analytic Team (StAT) was developed to support evidence-based decision- making processes for Employment and Financial Services (EFS). StAT supports data literacy through identifying and developing strong data collection methods and project support while aligning with strategic initiatives.
Reporting to the Service Delivery Manager, the Employment and Financial Services (EFS) Analyst works independently and collaboratively, as needed. Working with project coordinators, management, and senior management in the branch, the EFS Analyst will support the needs of EFS North Zone, its associated program areas, and its stakeholders to collect, analyze, synthesize, report, and present operational data to understand trends, issues, and risks related to service delivery and effective operations.
Knowledge of various systems (e.g., electronic content management systems, workflow management systems, contact centre technology platforms), and technical knowledge (e.g., SharePoint, Power Apps, etc.) is required.
The position works closely with data-oriented analysts, program staff, management and stakeholders to provide relevant information and utilize tools and methodologies to engage with appropriate audiences and users.
The position will select the best analytical and reporting techniques and develop and present recommendations. Creativity along with strong analytical and problem-solving skills are required to review, analyze, interpret, and communicate information that is clear, concise, and useful to relevant program areas, the Executive Leadership Team, the Division, and cross-ministry partners.
The position must work closely with other areas within Seniors, Community and Social Services (SCSS) and cross-ministry, influencing partners to complete project objectives. The results created affect all Albertans as systems and models are changed to better serve their needs.
Please click on this link to view the job description for this position.
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
A university degree in Business Administration, Social Sciences, Public Administration or a related field plus 2 years of progressively responsible related experience.
Equivalencies will be considered as directly related education or experience based on 1 year of education for 1 year of experience or 1 year of experience for 1 year of education.
The following is a requirement of the position:
- Knowledge of data analytics and communicating data to stakeholders.
- Understanding of data collection and reporting tools, including use of data visualization and dashboard reporting software and tools.
- Experience working with customizing and developing applications within applicable electronic content management systems.
- Knowledge of information management, working knowledge of the workforce and internal government stakeholders is required.
- Detail oriented, analytical mindset, and a proactive approach to problem solving.
The following will be considered assets:
- Understanding of project management concepts and processes.
- Experience working with Microsoft apps and solutions
- Knowledge and understanding of the technology and systems used by the division (SharePoint, Compass, ARC, Mobius, BRAIN, LISA/CCD, dimg, etc).
- Knowledge of government strategic goals and policy directions, particularly as they relate to Seniors, Community and Social ServicesCSS mandated business plans, priorities, organization, and decision-making structures of lead, partner, and support ministries
This is a full-time permanent position located in Edmonton. The hours of work are 36.25 hours per week, Monday to Friday.
A cover letter outlining how your experience relates to the qualifications of this role is required.
Final candidates will be required to undergo a security screening. Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the candidate's responsibility.
Links and information on what the GoA has to offer to prospective employees.
- Positive workplace culture and work-life balance
- Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
- Leadership and mentorship programs
How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.
It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.
Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.
We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.
If you require any further information on this job posting or a copy of the role profile and/or require an accommodation during the recruitment process, please contact Tomasz Gruszka at Tomasz.Gruszka@gov.ab.ca
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