Ecommerce Specialist Job In Ottawa

Job Description

Company Description
Our client is seeking a dynamic and highly motivated Ecommerce Specialists to join their team. The ideal candidate will have a keen understanding of ecommerce platforms, and a strategic mindset. As an Ecommerce Specialist, you will be responsible for managing and optimizing our client’s ecommerce operations to drive sales, improve customer experience, and ensure the smooth execution of online transactions.
Why Join Our Client?

• Opportunity to work with a dynamic and innovative team.
• Competitive salary and benefits package.
• Growth and professional development opportunities.
• A collaborative and supportive work environment.

If you are passionate about ecommerce and looking for a challenging role with a forward-thinking company, we would love to hear from you. Apply now to join our client’s team and help drive their online success!
Job Description
Key Responsibilities:
Ecommerce Platform Management:

• Oversee the day-to-day management of the ecommerce website, ensuring all products are accurately listed and up-to-date.
• Optimize product listings for SEO to increase visibility and drive traffic.
• Manage product categories, descriptions, images, and pricing.

Sales and Marketing:

• Develop and implement ecommerce strategies to drive online sales and achieve revenue targets.
• Coordinate with the marketing team to create and execute online promotions, email campaigns, and social media strategies.
• Analyze sales data and customer behavior to identify trends and opportunities for growth.

Customer Experience:

• Ensure a seamless and enjoyable shopping experience for customers.
• Handle customer inquiries and complaints efficiently, providing excellent customer service.
• Monitor and improve website usability and performance.

Inventory and Order Management:

• Monitor inventory levels and coordinate with the supply chain team to ensure product availability.
• Manage order processing, fulfillment, and shipping to ensure timely delivery.
• Track and report on order metrics and fulfillment performance.

Analytics and Reporting:

• Use analytics tools to track website performance, sales, and customer behavior.
• Prepare regular reports on ecommerce metrics, providing insights and recommendations for improvement.
• Stay updated on industry trends and best practices to ensure the ecommerce strategy remains competitive.

Qualifications

• Bachelor’s degree in Marketing, Business, or a related field.
• Proven experience in ecommerce management or a similar role.
• Strong understanding of ecommerce platforms (e.g., Shopify, Magento, WooCommerce).
• Proficiency in SEO, digital marketing, and web analytics tools (e.g., Google Analytics).
• Excellent organizational and project management skills.
• Strong analytical skills and the ability to interpret data to make informed decisions.
• Excellent communication and customer service skills.

Additional Information
We appreciate the interest of all applicants, however, only those selected for an interview will be contacted. All applicants offered a position must successfully complete a pre-employment background check. Our client is an Equal Opportunity Employer building a capable, committed, diverse workforce.
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