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Job Description
Reporting to the Executive Director, Athletics and Recreation (“ED). The Director, Operations and Service Delivery (“Director”) is responsible for the overarching operations, conduct and integration of Recreation and High-Performance programs with specific focus on facilities. The incumbent will provide leadership to Q Sports Medicine, all aspects of Events including revenue generation and service delivery. Further, the Director provides the leadership, development, coordination and execution of Athletics and Recreation (“A&R”) service initiatives that support and enhance and the experience of all patrons. The Director is also responsible for advancing the diversification of revenue that aligns with the strategy of A&R facilities and events and objectives of Queen’s University. The Director is also responsible for the review and development of policies that effectively guide A&R activities and manage third party agreements. This position acts for the Executive Director, A&R in their absence.
As a member of the Athletics & Recreation executive team, the Director serves as a key advisor to the ED on matters both internal and external to A&R. This role, responsible for A&R wide service initiatives is expected to develop collaborative relationships and partnerships across campus in addition to community and external partners. The incumbent will see institution wide initiatives through from conception to implementation to advance the provision of supports and services to an evolving campus community and in response to the changing landscape of sport. This position will ensure processes and systems are in place that foster alignment with services and education strategies that intersect with areas including: the University’s non-academic misconduct (NAM) system, student health and wellness, Human Rights and Equity Office, Safe Sport, Q Sports Medicine, and other resources that help to foster student engagement and contribute to developing a positive and inclusive student experience.
The Director provides leadership and broad oversight of facility leadership by supporting the Associate Director, Facilities and Event Operations. This position involves a high degree of independent decision-making, responsibility, and initiative. The incumbent’s actions have department wide implications as the Director will lead initiatives that support and promote Athletics and Recreation programs and services that enable it to re-vitalize existing traditions and build a brand that sets its apart of peer institutions, creates an unrivaled student learning experience and serves to embed Queen’s in the community.
The Director plays an important role in the University’s efforts to enhance equity, diversity, inclusivity, and Indigenization and has a proven track record of an inclusive, anti-racist approach to all that they do. This position is located in Kingston and flexible work hours, including evenings and weekends are required.
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As a member of the Athletics & Recreation executive team, the Director serves as a key advisor to the ED on matters both internal and external to A&R. This role, responsible for A&R wide service initiatives is expected to develop collaborative relationships and partnerships across campus in addition to community and external partners. The incumbent will see institution wide initiatives through from conception to implementation to advance the provision of supports and services to an evolving campus community and in response to the changing landscape of sport. This position will ensure processes and systems are in place that foster alignment with services and education strategies that intersect with areas including: the University’s non-academic misconduct (NAM) system, student health and wellness, Human Rights and Equity Office, Safe Sport, Q Sports Medicine, and other resources that help to foster student engagement and contribute to developing a positive and inclusive student experience.
The Director provides leadership and broad oversight of facility leadership by supporting the Associate Director, Facilities and Event Operations. This position involves a high degree of independent decision-making, responsibility, and initiative. The incumbent’s actions have department wide implications as the Director will lead initiatives that support and promote Athletics and Recreation programs and services that enable it to re-vitalize existing traditions and build a brand that sets its apart of peer institutions, creates an unrivaled student learning experience and serves to embed Queen’s in the community.
The Director plays an important role in the University’s efforts to enhance equity, diversity, inclusivity, and Indigenization and has a proven track record of an inclusive, anti-racist approach to all that they do. This position is located in Kingston and flexible work hours, including evenings and weekends are required.