Job Description
Director of Ticket Sales & Business Development
Director of Ticket Sales & Business Development
Hours of Work:
Full-time, Days, evenings & weekend availability
Start:
Immediately
Company Overview:
Members of the Western Hockey League (WHL) since joining the league in 1967-68 season, Brandon Wheat Kings is a Canadian junior ice hockey team based in Brandon, Manitoba. Successor to the Brandon Wheat City senior team which participated in the 1904 Stanley Cup challenge, the team known as the Brandon Elks in the 1930s won eight Turnbull Cup Championships and appeared in the Memorial Cup six times in 1979, 1995, 1996, 2010 and 2016.
Position Description:
Reporting to the Governor the Director of Ticket Sales & Business Development, will engage in customer experience initiatives, revenue generation and strategic directives towards a shared vision.
Responsibilities:
- Produce revenue for the franchise through customer entertainment experience by way of the sale of season ticket plans, mini packs, flex options and premium seating group plans as well as individual tickets.
- Contact customers primarily through database management, software, outbound phone calls, inbound phone calls and on-site customer service.
- Work directly with the box office to ensure business operations initiatives are executed.
- Manage customer database and create new strategies to develop communication with our customers.
- Develop strategies to improve current ventures and conduct risk assessments, strategic analysis and initiate new ventures in alignment with BWK strategic direction.
- Report weekly sales revenue & venture reports to management.
- Create and implement fan surveys, hosting fan functions and special events.
- Game day duties as assigned.
- Maintain a vibrant personality and work ethic.
- Build and maintain good professional relationships with staff, management, customers and corporate partners.
- Adhere and comply to company, industry and provincial policies/legislation.
- Work in collaboration with the business operations, hockey operations division and J&G Group centralized services team for day-to-day operations.
Education/Skill Requirements:
- College level education in sales, marketing, sports industry; preferred
- Volume sales experience and database sales management is an asset
- Experience with customer relationship software; preferred
- Sales experience in other business environments is also an asset
- Strong work ethic
- Is accountable and takes responsibility/ownership for feedback on self-performance from customers and management
If you are interested in applying for this position, please submit your resume and cover letter to:
We thank all who apply and advise that only those selected for further consideration will be contacted. Successful applicants will be required to provide proof of licensure, including a clear driving abstract, upon hire, depending on the nature of the position.
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