Job Description
Are You a Clever Duck? Take a gander at this post...
Accent Inns Inc. is a BC-based
hospitality company that is different in a good way. Here, we LEAD WITH LOVE, and our number one metric is the
happiness of our staff, who we call our Fam-Jam. Our 2024 Employee Survey
showed that 97% of our employees are happy to work here.
We have two hotel chains: Accent
Inns, where there is a rubber duck in every room, and Hotel Zed, where we rebel
against the ordinary. Our latest venture is ROAR, our live-fire restaurant in
Tofino, BC. We are searching for a Director of Sales to join our flock of totally unique and fun-loving
individuals to drive our business forward in the long term.
This role reports to the VP of
Marketing, Communications & Sales and is a key player in the organization
working across departments to implement sales strategy at every level. We are
committed to becoming a sales-focused organization, and your strategic mind,
sharp intellect and methodical approach will get us there. You will have an
experienced sales team of six reporting to you with room to grow.
Who We Are
Success attracts success and here
you will be working with an extraordinary company. We are a force in the
industry:
·We have
been named one of Canada’s Most Admired Corporate Cultures three years in a row.
·We
received the Tourism Industry Association of Canada’s Business of the Year award for the outstanding growth of our business.
·We have
doubled our revenue and tripled our profits in the last nine years.
·Ourowner and CEO, Mandy Farmer, was named Hotelier of the Year by Hotelier Magazine and RBC Women of Influence Entrepreneur of the Year.
Key to our success is living by
our four Core Values every day:
·Be Real
·Have Fun
·Make
Everything Better
·Have Each
Other’s Backs
Benefits & Work Perks?
We cover 100% of medical and
dental premiums, PLUS you get free mental health benefits. We also have a bunch
of Work Perks just for you:?
·Free
nights at any of our hotels + discounts for your friends & family?
·Live your
Best Life fund (we’ll help pay for courses that’ll make your life better, whether
or notthey’re related to your
role with us)?
·Employee
purchase program so you can get sweet deals on everything from electronics to
linens?
·Executive
leadership development and coaching
Salary: $100,000-$145,000
And these are just a few!???
What the Role is Quacked Up to Be
Strategy
·Prepare
and execute the organization’s sales plan and related budget, ensuring
integration of the 1,000-day, 300-day, and 100-day strategic planning process
to achieve company growth and revenue goals.
·Lead and
develop the sales team to deliver their highest potential and exceed sales
goals in concert with our strategic plan while maintaining a happy and engaged team.
·Partner
with the Director of Revenue to evaluate and drive all business tactics,
packages, group rates and more to maximize revenue streams to the hotels and restaurant.
·Evaluate
and recommend opportunities for developing new sources of business in all
market segments to broaden our customer base.
·Remain
informed of the competition’s sales and marketing strategies and counteract
effectively to secure maximum business for our hotels and our company.
Development
·Lead
with empathy and embrace our LEAD WITH LOVE approach, focusing on the whole
person, not just the work person.
·Direct
and manage all sales training, yearly sales targets, and all other
sales-related organizational learning to ensure an effective sales team and
sales mindset across all properties.
Guest Experience
·Ensure
delivery of guest service through Operations to exceed customer expectations.
·Measure
our client NPS numbers and collaborate with Operations and Happiness Hub (our
reservation centre) to maintain a high NPS for our
clients.
Administration
·Ensure
the maintenance and efficiency of our sales technology. We use Zoho, N2Pricing and more.
·Works
seamlessly with the Sales, Marketing, Revenue and Reservations management teams.
·Maintains
regular and effective communication with all hotels and ROAR while working with
Operations and the VP of Marketing, Communications & Sales to bolster
opportunities.
·Leads
the coordination efforts with local and provincial tourism initiatives to
ensure we are leaders in the industry.
·Active
community ambassador for Accent Inns Inc. in the communities within which we
work.
What You Bring
·A rich
background in the hotel industry with experience in senior sales management.
·Bachelor’s
degree and/or Hotel Management degree is an asset.
·Understanding
of how Revenue Management strategies are implemented in hotels/hospitality.
·Knowledgeable
in data analysis.
·Excellent
communications skills - interpersonal, written, presentations, etc.
·A proven
record of results-oriented leadership and team development.
·Well
versed and comfortable with MS Office,
Property Management systems and other sales software.
Don’t feel like you meet every requirement? That is A-OK with us.If this posting sounds like an exciting opportunity for you,
we would love to hear from you!
Our Commitment to Diversity &
Inclusion - We are an inclusive company,
and our ambition is to attract, recruit and promote diverse talent. We are endeavoringto build a company that represents the communities that we operate in and the diversity of our clients.
What To Expect
Application:We do
our best to review all applications within 2 weeks (10 business days) and will
respond to all applicants. No ghosting here!
First Interview (45min):You
will meet withClaudia theHRBusinessPartnerfor
Rebel Base and havean initialcall to discuss your experience and
answer your questions about Accent Inns/Hotel Zed/ROAR.
Second Interview
(60min):Meet withNoahour VP of P&CandTrinaour
VP of Marketing, Communications and Sales to discuss your technicalexpertise,
what the role will look like long term, and answer more of your
questions.
Final Interview (45min):Meet
withChrisour President for a final discussion around why we
are bringing this role in house, the value we place on it, answer more
questions aboutexpertiseand value alignment and give you an
opportunity to ask questions of our President.
Offer:This is
where we get to pop the champagne (or sparkling non-alcoholic apple cider) to
celebrate joining our crew of Ducks ‘n Rebels!
Don’tduck out of
thisgreat opportunityto join our Accent Inns Fam-Jam! If this
sounds like you, APPLY NOW!