Job Description
The Director Infrastructure Operations reports directly to the Chief Technology Officer and manages, inspires and motivates a group of onsite and remote DevOps engineers. He/she supports and ensures operations processes are clearly documented, communicated and understood to deliver a consistent high quality of service and reliability to our client’s organization.• Leading the team through technical evolution towards scalable and modern architecture. Always have service availability top of mind to drive towards automation in delivering resilient and self-correcting systems• Effective monitoring and alerting solutions that can be pre-emptive in detecting and resolving issues. Accountable for maintaining and exceeding service levels to ensure availability expectations are always met.• Collaborating with other leaders to align towards common goals, bridge communications between multiple areas across product, technology, development, QA and support• Supporting leadership as they define and drive technical vision and decisions, collaborating to help prioritize, set and own pod milestones, but also defining patterns and operational guidelines• Contribute to and ensure Architecture Solutions have sound design, security, and built-in resiliency.• Ensuring adherence to common software development design patterns• Define and ensure the team’s software design patterns and operational guidelines• Mentor and review, holding the highest standards for rigorously tested and elegant codeREQUIREMENTSThis is permanent position with an annual salary of $160,000.00 – $175,000.00