Job Description
Director, Global Data Governance and Quality page is loaded
Director, Global Data Governance and Quality
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locations
Toronto, Ontario
time type
Full time
posted on
Posted 4 Days Ago
job requisition id
JR24051730
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
Hybrid
Job Description
The Opportunity
Manulife’s Global Data Governance team is growing and expanding its mandate to include data quality management. We are looking for a strong leader to help shape the new function and drive adoption of the data quality framework, standard methodologies and supporting technologies across the enterprise.
Responsibilities
Guide and support the deployment of a data governance agenda globally
to accelerate trust and utilization of data
Define and continuously refine global data quality framework
; drive adoption of the framework by developing playbooks, accelerators and training the appropriate partners in data quality concepts
Influence leaders in data governance roles
across the organization to secure their collaboration and sponsorship of the initiatives aimed at improving the quality of our data
Analyze data
in the business context to identify critical data elements and set-up metrics linking data quality to business value
Lead efforts to
address high-priority data quality issues
from issue identification through root cause analysis to issue resolution
Design global data quality metrics and oversight mechanisms
to ensure delivery of target outcomes through the Data Governance program
Promote a data-driven culture through data literacy programs and communication.
Organize training sessions, workshops locally and cross-region
In partnership with Technology teams, support
adoption of the data quality technology
in the Azure Cloud environment as well as for on-prem applications
Serve as a liaison
between the Global Data Governance team and our Segment Data offices, Data Owners and Control Partners (Information Risk Management, Compliance, Privacy, Legal) to ensure that data quality requirements are defined, captured, and communicated
Innovate
and continuously improve our data governance practices;
review new and existing data governance technologies and capabilities to ensure optimized, value-driven outcomes. Explore, document and present solution alternatives that improve processes and business outcomes.
How will you create impact?
You will work with our technology and business partners to unlock the value of data through improved accuracy and trust. This will help Manulife achieve its strategic ambition of becoming a digital customer leader. It will also enable efficiency and speed in generating insights with data.
What motivates you?
You obsess about customers, listen, engage, and act for their benefit
You think big, with curiosity to discover ways to use your agile approach and enable business outcomes
You thrive in teams and enjoy getting things done together
You take ownership and build solutions, focusing on what matters
You do what is right, work with integrity and speak up
You share your humanity, helping us build a diverse and inclusive work environment for everyone
What we are looking for
8+ years of data governance and data management related experience in a large multinational organization, with 5+ years of progressive leadership experience.
Experience operating across geographies and lines of business, financial and insurance industry experience preferred
Strong influencer, able to effectively communicate with both technology and business leaders at the most senior level
Extensive expertise in data governance concepts and technologies. Hands-on experience using one or more leading data quality software products at scale
Experience in putting together and securing approvals for a case in support of the data related initiatives
Familiarity with foundational data architecture concepts and Cloud technology
Strong problem-solver, able to pull together a task force united by a common goal and lead a team to results in a matrixed organizational structure
Practical experience with data wrangling, analytics, dashboard design. Knowledge and experience of AI/ML technologies and approaches is a plus
Training and experience in Agile techniques, product approach
Experience and capability in translating non-technical user requests into complex technical specifications and solutions that meet these requirements
Leader with a passion, drive, curiosity, and motivation to navigate across a global matrixed organization
What can we offer you?
A competitive salary and benefits packages
A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills
A focus on growing your career path with us
Flexible work policies and strong work-life balance
Professional development and leadership opportunities
Our commitment to you
Values-first culture:
We lead with our Values every day and bring them to life together
Boundless opportunity:
We create opportunities to learn and grow at every stage of your career
Continuous innovation : We invite you to help redefine the future of financial services
Delivering the promise of Diversity, Equity and Inclusion:
We foster an inclusive workplace where everyone thrives
Championing Corporate Citizenship:
We build a business that benefits all partners and has a positive social and environmental impact
#LI-Hybrid
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife
/John
Hancock
, we embrace our diversity. We strive to attract,
develop
and
retain
a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment,
retention, advancement
and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin,
colour
, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to
provide
equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process
.
All information shared during the accommodation request process will be stored and used in a manner that is consistent with
applicable laws and Manulife/John Hancock policies
. To request a reasonable accommodation in the application process, contact
recruitment@manulife.com
.
Salary & Benefits
The annual base salary for this role is listed below.
Primary Location
Toronto, Ontario
Salary range is expected to be between
$107,730.00 CAD - $200,070.00 CAD
If you are applying for this role outside of the primary location, please contact
recruitment@manulife.com
for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact
recruitment@manulife.com
for more information about U.S.-specific paid time off provisions.
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We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive.
We offer work that challenges and makes a difference within a flexible and supportive environment, so you can help make decisions easier and lives better for our customers.
We’re proud of
our
accomplishments and recognitions. Recent awards include:
Best Place to Work in Asia-Pacific 2022
Best Place to Work for LGBTQ Equality 2022
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Discover how you can grow your career, make impact and drive real change with our Winning Team today at
www.manulife.com/careers
.
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