Job Description
For over 60 years, H&R Block has prepared taxes for millions of Canadians annually. Headquartered in Calgary, Alberta, we serve taxpayers in more than 1,000+ offices, through our upload-from-home service, and online with our DIY tax software. Our dedicated team of Tax Experts use the latest in electronic processing and filing technology to prepare all types of returns, including personal, small business, corporate, farm, trucker, fishing, U.S., rental, and estate.
Becoming an H&R Block Associate is an opportunity to grow with the strongest brand in the tax preparation industry. We are looking for people who want to provide help and inspire confidence in our clients and communities. We know that the ability to deliver outstanding client service starts with having the best talent on our team, and if you want to be part of our success story then we want to hear from you!
The Opportunity:
As the Data Architect, reporting to the Enterprise Architect, you will play a crucial leader role in enabling our client and associate experience, driving our growth goals for Block Journey 2028. By fostering transformation and growth, you will ensure that H&R Block serves clients "Anywhere, Anyway, Anytime" through a trusted "My Block" experience. Your expertise will be instrumental in bringing together all client data under one "one client" domain, directly supporting the omnichannel/retail client journey.
You will solidify the data foundation and roadmap necessary for a successful CRM migration and implementation, reducing costs, delays, and risks associated with implementation and ongoing changes. Your efforts will also focus on reducing data syncing and friction points in critical systems such as financial transactional information, enabling smoother operations.
Your work will empower future growth and business modernization through the adoption of automation and AI technologies, streamlining and cleaning up legacy data service environments to reduce operational costs and establish a strong foundation for data analytics and mining.
This position is based in Calgary and offers a hybrid work schedule, with 3 days per week in-office.
Key Areas of Responsibility:
- Develop and take ownership of a strategic data architecture vision and roadmap that aligns with and supports business architecture and incorporates emerging technologies.
- Lead the review and enhancement of data management design, procedures, and guidelines for data storage, integration, resilience, availability, and lifecycle management. Design a blueprint that meets both business and technical requirements.
- Provide a comprehensive understanding of business data across systems, driving data modeling optimization and redesign efforts to align with business procedures and functions.
- Implement best practices and concept of master data and metadata management such as establishing a single source of truth in the transitional (upstream) data domain.
- Oversee regular assessment of the organization's data architecture to ensure compliance with standards, identify areas for improvement, and measure the effectiveness of data management policies and procedures.
- Design and enhance a technology-enabled platform to support the implementation of data security, governance, and privacy policies and procedures.
- Contribute to the definition of responsibilities and processes for managing HRB Canada data assets
- Collaborate with the data services and enterprise analytics teams to define a future state design, processes, technologies, and roadmap for data transformation between systems.
- Support H&R Block’s current and future analytic and reporting needs, including real-time insights, self-service capabilities, and access controls.
- Contribute to the development and empowerment of data analytics capabilities.
- Assist in assessing and designing data warehousing and data streaming solutions.
Key Qualifications:
- Bachelor's degree in Computer Science or relevant academic background, or an equivalent combination of education and experience.
- 5-7 years of experience being an architect in data architecture assessment and road mapping, data modeling, and management platform design.
- Strong proficiency in SQL & Non-SQL databases and related concepts.
- Proven knowledge of data analytics platform design such as Snowflake including ETL processes.
- Important assets are experiences in Master Data Management, Machine Learning & AI, CRM migration, data security & privacy, and enterprise reporting.
- Preferred skills include familiarity with IAM (Okta, AD and Entra ID), understanding of data governance principles, knowledge of Agile and DevOps, experience with Big Data and Microservices and expertise in Azure Cloud technologies (A8S, Databricks, Azure AI Services).
We encourage all interested individuals to apply. Successful candidates must have legal authorization to work in Canada on a full-time basis for any employer. Proof of legal authorization to work in Canada will be required as part of the recruitment process. Only those candidates selected for an interview will be contacted.
H&R Block fosters a workplace in which individual differences are recognized, appreciated, and respected. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Information Technology