Job Description
What will you be doing?
You'll experience learning the software with cutting edge technology, a chance to work with a dynamic and dedicated team committed to providing the highest level of customer services, and managing projects for fortune 500 clients. If you're looking to have a challenging opportunity with a high level of interaction with clients while learning a cutting-edge application, then this is an opportunity for you to make an immediate business impact. You will be managing software implementation projects of medium to high complexity while contributing to product development. You will be facilitating to gather, validate and manage requirements with the goal of understanding business needs and translating them into a solution. You will also play a key role in communication, setting expectations and managing scope, quality, cost and timeline.
This role is a key customer-facing position within the development team that includes:
Business Analysis:
Facilitate requirement gathering sessions using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis /process mapping
Critically evaluate information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details, abstract up from low-level information to a general understanding
Proactively communicate and collaborate with customers to analyze information needs and functional requirements and deliver project artifacts such as: functional requirements (business requirements document), use cases, screen and interface designs, data flow diagrams, workflow diagrams, training documents etc
Collaborate with developers to establish the technical vision and analyze tradeoffs between usability, performance, and scope
Be the liaison between the business units/customers, technology teams and support teams through which requirements flow
Lead the verification and management of requirements throughout the project
Assist with the definition and continuous improvement of BA processes and interactions with other IT areas
Make recommendations to improve the overall effectiveness and efficiency of the business
Project Management:
Direct and manage all phases of the project from inception to completion to ensure on-time delivery
Assemble and coordinate project team members, assign individual responsibilities and follow-ups
Monitor and control all project activities, issues, changes requests, risks and overall quality of deliverables
Plan and oversee the preparation and dissemination of all project communications including updates to the master project portfolio and project calendar
Communicate with project sponsors, senior management and functional area managers and/or consultants regarding the status of specific projects through formal and informal verbal and written communication method
Manage multiple initiatives/projects simultaneously
Educations and Experiences:
Degree in Computer Science or Engineering
Three (3) or more years of project management experience, preferably in an IT Infrastructure or IT Security field
Possession of a Project Management Professional (PMP) certification is an asset
Ability to manage ten or more projects simultaneously
Demonstrated Project Management (PM) competencies: budget and timeline management, scope management, risk management, timely decision making, effective team building, ability to prioritize and delegate appropriately and deal with changing priorities
Strong technology understanding coupled with industry skills and a track record of understanding IT Security Technology (Networking, Firewalls, IDS/IPS, Content Filtering, Strong Authentication, PCI-DSS Compliance, Penetration Testing) is an asset
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