Job Description
Customer Solution Manager, Supply Chain (Bilingual) - Danone CanadaPosted: 28 Mar 2024 Operations BOUCHERVILLE Canada Hybrid AT A GLANCE, YOU WILLExperience #lifeatdanone Work with many brands About the jobAs “Customer Solution Manager”, you will be accountable for: The Customer Solutions Manager is accountable for the Supply Chain performance of a portfolio of several customer in partnership with Danone’s Sales team. He drives Topline growth through increasing On Shelf Availability (OSA) and contributing to Operational Excellence in execution. He ensures customer satisfaction to drive long term business growth and mutual success. More specifically: 1- Contribution to Topline growth through Customer Collaboration - Owner of Customer relationship with development of a sustainable collaboration model. - Works in close partnership with Danone Sales team and the other departments of Supply Chain. - Influence customer teams in their varia system through available data to increase internal forecast accuracy and ultimately drive on shelf availability. 2- Point of contact for all Customer Daily operations. - Deep knowledge of Operations (Danone and Customer) - Accountable for customer order integrity and interpretation of volumes ordered by the Customer 3- Team management Support team with day-to-day operations Put in place & animate an individual development plan for each member of his team to increase functional & managerial skills Promote internal networks to increase functional learnings 4. VMI orders - Build the VMI sales orders to minimize warehouse wastes while maintaining a high service level to stores. - Contribute to improving short term forecasting by collecting and analyzing customer data and providing relevant insights to demand planning team. #LI-NORAM #LI-HYBRID About youThe ideal candidate will have the following qualifications and competencies: 5 to 7 years in multiple functions with Supply Chain and/or Sales with CPMG experience Ability to design a long term strategy Team leader Analytical skill Operations management About usAre you ready to join our incredible team? Here’s what you can look forward to when you become part of Danone: We have been named one of Canada's top 100 employers for four consecutive years and are proud to be a certified B corporation Our benefits package includes a core health plan with 100% coverage and no waiting period. We also provide flexible credits for a wellness account, a health spending account, and an RRSP. Additionally, we offer a competitive matching group retirement savings plan. Our parental leave benefits support both primary and secondary caregivers. Our employee assistance program and telemedicine service are also available to support your well-being. Enjoy our flexible and hybrid guidelines that let you design a work model and schedules that best suits your needs. Danone’s innovative and flexible vacation policy let you take as much paid time off as you need. We also offer a summer schedule and no-meeting Friday afternoons. Our onsite workplaces’ features include collaborative working spaces. We prioritize your professional growth and development through various training initiatives, both in-house and online. We also offer mentoring, leadership development programs, tuition reimbursement to support your career advancement. Make a difference in the community as we are a founding partner of the Breakfast Club of Canada. For 25 years, we have worked alongside the organization to provide children with regular access to a nutritious breakfast in a comfortable environment, helping them reach their full potential. What are you waiting for? Join our team and enjoy these exceptional benefits! Danone Canada is a business unit of Danone and operates from headquarter offices in Boucherville, Quebec, and Toronto, Ontario. Danone Canada is the country’s largest consumer-facing B Corporation, demonstrating that the company meets the highest standards of social and environmental performance, accountability, and transparency.From year to year, Danone is recognized as one of Canada’s Top 100 Employers for its forward-thinking work environment and was awarded the Parity Certification Women in Governance for our commitment towards gender equality in the workplace.We have 500+ employees across Canada that are engaged and energized to deliver Danone’s mission:Bringing health through to food to as many people as possible, by working on strong brands such as Activia, Oikos, Danone, Silk, International Delight and many others. Come join our movement for a healthier world:One Planet. One Health BY YOU. Danone Canada doesn’t just welcome what makes you unique, we value it. We’re proud to provide equal opportunities to all employees and applicants for employment without regard to cultural background, religion, disability, sex, sexual orientation, gender identity and expression or age. Faithful to our values of openness and humanism, all our employees share the commitment to engage one another with dignity and respect. Danone Inc. is committed to complying with its obligations under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Danone Inc. will make reasonable efforts to provide accommodation throughout its recruitment process, to the point of undue hardship, and will work with applicants requesting accommodation at any stage of this process. Questions concerning the availability of accommodation in the recruitment process may be forwarded toINFORMATION@danone.com. Please note that this posting has been written in the masculine form solely to shorten the text. We promote diversity and encourage all people with the skills mentioned in this posting to apply for this position.#J-18808-Ljbffr