Job Description
Kelly Services is currently hiring for a TEMP to PERM opportunity for a client in Oakville, Ontario
Title: Customer Fulfillment Representative
Pay rate: $25- $29/ hour based on experience.
Temp to perm position: Mon – Friday – operation is from 8am – 6:30pm, would prefer candidates work the 10:30am – 6:30pm shift- in-person- 2 days in office – Between Monday and Wednesday, and must be in the office on Tuesdays.
Requirements:
Punctuality
Meets metrics and deliverables.
Is task oriented, can follows processes and structure
Fast-paced environment
Order entry experience on ERP system such as SAP, Salesforce, Ariba,
Handle 25 – 30 new cases daily while working on pending cases from previous days
Low volume phone calls, most of the work is via email or the database
Support Sales team and customers – who are typically looking for status on orders
Candidate will be assigned a territory and they will own the customers in that territory.
They have 4 people assigned to each territory and they will sit in a nice office environment to provide support to each member of the team.
Criminal and Global background check via Triton.
2 x Work References
Copy of education
Candidate will be provided a laptop and headset
Could be required to be in office for 3 days for the first 3 months.
2 weeks training with quality team.
Have to work 3 stat holidays, they will get a payout or day in lieu, they get to choose.