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Job Description
Join our team and support our growing online sports betting and casino operation serving players across Canada, licensed by the Kahnawake Gaming Commission since 1999!
Positions Available:
- Day and night shifts (night shift pays an additional $1/hour premium)
- Pay: $41,600/year, or $20/hour = $800/week
- Bonus: Quarterly performance bonuses up to 10%.
- Insurance: Private group health insurance after probation.
- Retirement: Company-matched private retirement plan after one year.
- Additional Perks: Two paid breaks and a paid lunch hour daily, free gym memberships after three months, flexible schedules with a four on, four off rotation.
Responsibilities:
- Assist customers in our Online Sportsbook & Casino via live chat, email, and phone.
- Provide first-line customer service without the “call centre” mentality.
Skills and Qualifications:
- Customer-centric, friendly, and empathetic.
- Thrive in fast-paced environments.
- Excellent written and oral English skills.
- Proficient in Microsoft Office and basic math.
- Previous knowledge of customer ticketing systems is an asset.
- French is an asset but not required.
About Us: Sports Interaction, based on Montreal's South Shore, is Canada’s oldest sportsbook. Partnered with Entain, we offer growth opportunities within Canada and globally.
Flexible Schedule:
- 24/7 operation with dedicated overnight team positions.
- Weekend and evening availability required.
Workspace:
- First weeks of paid training on-site. Remote work option available after training, with one to two days a month in the office.
- Must live within commuting distance of Montreal's South Shore.
How to Apply:
- Start Date: July 22, with interviews in late June.
- Apply: Email your CV to recruitment@kmservices.org.
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